MUHAMMAD USMAN
Blair Athol,Australia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Order Selector
COLES WEARHOUSE (APS)
Adelaide, SA
10.2023 - Current
- Operated electric pallet jacks to transport products between warehouse aisles.
- Executed the picking, packing, and delivering goods in an efficient manner.
- Verified accuracy of orders prior to loading onto delivery trucks.
- Ensured that all safety protocols were followed while operating material handling equipment.
- Attended company safety meetings to maintain knowledge of new and important information.
Delivery Rider
UBER EAT
Adelaide, SA
10.2023 - 04.2024
- Kept up-to-date knowledge of local roads and streets in order to optimize delivery times.
- Checked all delivered goods against invoices or other documents, verifying accuracy and completeness of orders.
- Maintained cleanliness of vehicle interior and exterior between trips, refuelling as needed when necessary.
REMOVALIST
ABREEN TRANSPORT PTY LTD
Adelaide, SA
09.2023 - 03.2024
- Organized storage units prior to loading them into the truck or van; stacking heavier items on the bottom and lighter ones on top.
- Ensured customers' satisfaction by providing excellent customer service throughout the entire moving process.
- Inspected sites prior to installation, ensuring that they met necessary requirements.
Graphic Designer and Publisher
MEDIA INNOAVTION
PESHAWAR, KP,PAKISTAN
01.2020 - 04.2023
- Developed graphics, logos and layouts for product illustrations, company logos, and websites.
- Collaborated with clients and stakeholders to ensure satisfaction of design deliverables.
- Operated printing press to produce printed materials, including brochures, newsletters, and business cards.
- Utilized computer programs related to printing operations such as pre-press software applications.
Customer Service Representative
360 THE ORGANIZER
PESHAWAR, KP,PAKISTAN
06.2021 - 10.2021
- Maintained a high level of professionalism when dealing with difficult customers.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Provided exceptional customer service to ensure customer satisfaction.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
ADVANCED DIPLOMA OF CIVIL CONSTRUCTION DESIGN - CIVIL CONSTRUCTION DESIGN
PINNACLE INSTITUTE
Australia01.2024
MASTER IN INTERNATIONAL RELATIONS - INTERNATIONAL RELATIONS
UNIVERSITY OF PESHAWAR
Peshawar, Pakistan01.2022
Skills
- Computer Operating
- Graphic Designing
- Inventory Supplies
- Digital Printing
- Printing Press Operations
- Pick and Packer
- Warehouse
- E-Commerce
- Order picking
- Delivery verification
- Customer service
- Order fulfillment
- Manual handling
- Electric pallet jack operation (LO)
Hobbies and Interests
- PHOTOGRAPHY
- TRAVEL
- INVESTMENT
- Trading
Personal Information
Date of Birth: 07/04/95
Languages
English
Professional
Urdu
Professional
Hindi
Professional
Peshtu
Professional
Punjabi
Professional
Timeline
Order Selector
COLES WEARHOUSE (APS)
10.2023 - Current
Delivery Rider
UBER EAT
10.2023 - 04.2024
REMOVALIST
ABREEN TRANSPORT PTY LTD
09.2023 - 03.2024
Customer Service Representative
360 THE ORGANIZER
06.2021 - 10.2021
Graphic Designer and Publisher
MEDIA INNOAVTION
01.2020 - 04.2023
ADVANCED DIPLOMA OF CIVIL CONSTRUCTION DESIGN - CIVIL CONSTRUCTION DESIGN
PINNACLE INSTITUTE
MASTER IN INTERNATIONAL RELATIONS - INTERNATIONAL RELATIONS
UNIVERSITY OF PESHAWAR
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