MUHAMMAD WAQAR KHAN
Summary
Community Services graduate with practical experience supporting vulnerable individuals through placements in community support settings. Experienced in client intake, referrals, community engagement, emergency relief services, and trauma-informed practice. Passionate about social justice, client-centred support, and community development.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Security Officer
National Protective Services
05.2024 - 05.2026
- Collaborated with stakeholders in fast-paced environments to address security concerns and enhance operational safety
- Resolved conflicts and de-escalated situations to maintain a secure environment and ensure safety for all individuals
- Documented incidents and communicated effectively with team members to ensure clarity and response readiness
Placement / Community Support
My Help Services
Melbourne, Victoria
02.2026 - 04.2026
- Facilitated client support and engagement to enhance client satisfaction
- Coordinated referrals and services to streamline access for clients
- Applied person-centred support approaches
- Implemented person-centred support strategies to enhance client care
- Executed day-to-day duties to ensure seamless service delivery
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
Placement | Community Support & Reception
Uniting ER Footscray
Melbourne, Victoria
11.2024 - 02.2025
- Facilitated client intake and reception support, ensuring smooth onboarding and immediate assistance for clients
- Assisted clients in accessing essential community services.
- Supported emergency relief and food programs to provide timely assistance to community members in need
- Worked with clients experiencing hardship and complex needs
- Executed day-to-day duties with attention to detail, contributing to overall team effectiveness and service delivery
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Updated and maintained databases with current information.
Education
Bachelor of Community Services - Family And Community Services
Stotts College
Melbourne , Victoria 03.2023 - 03.2026
Skills
- Security Protocols
- Emergency Response
- Emergency Preparedness
- Incident Reporting
- Risk Management
- Threat Assessment
- Surveillance Reporting
- Video Monitoring
- Alarm Systems
- Property Inspection
- Community Safety
- De-escalation Techniques
- Team Collaboration
- Verbal Communication
- Pre-employment Screening
- Pre-employment Screening
Languages
- English
- Urdu
- Hindi
- Punjabi
Timeline
Placement / Community Support
My Help Services
02.2026 - 04.2026
Placement | Community Support & Reception
Uniting ER Footscray
11.2024 - 02.2025
Security Officer
National Protective Services
05.2024 - 05.2026
Bachelor of Community Services - Family And Community Services
Stotts College
03.2023 - 03.2026