Muhammad Zaman
Werrignton
Summary
A well-presented and proactive individual has a relentless drive to have a broad impact than just delivering results. I am a confident communicator with strong interpersonal and analytical skills who thrives on social interaction and customer satisfaction. Looking forward to joining a company where success is rewarded, and growth is given priority. Skilled automotive service technician with background in diagnosing, repairing, and maintaining diverse types of vehicles. Experience includes hands-on expertise with the latest diagnostic tools and technology, ensuring efficient troubleshooting and repair work. Strengths encompass strong problem-solving skills, adeptness at mechanical repairs, and familiarity with electronic systems in modern vehicles. Contributed to improved customer satisfaction through timely and accurate service delivery in previous roles.
Overview
6
6
years of professional experience
Work History
Mechanic
Smart Auto Workshop
Melbourn
01.2024 - 11.2025
- Tested components with appropriate instruments to ensure proper operation.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Repaired or replaced worn or broken parts such as hoses, belts, and spark plugs.
- Cleaned engine parts and applied anti-corrosion materials when necessary.
- Proposed repairs, maintenance and upgrade services to customers per upsell guidelines.
- Ensured all tools were properly stored after use for safety purposes.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
7-Eleven
01.2020 - 01.2022
- Providing quality customer service through positive and professional interaction with customers in person
- Working as part of a team and assisted each other by being on time for their shift
- Accurately processed order paperwork and payment transactions and execute cash management duties
- Protect the company's assets by maintaining organized, safe, and clean; complying with safety and security standards at all times
- Ensured safety procedures were adhered to by maintaining cleanliness
Cashier
Red Rooster
01.2020 - 04.2020
- Take and fill orders
- Manage large sums of money daily
- Communicate with the customers, face to face customer service
- Prepared and transported food for special events, such as weddings, showers, birthday and holiday parties
- Ensured proper food presentation and storage
- Assisted with clean-up
Intern
COMS - College of Media Studies
06.2019 - 11.2019
- Working with Account Department and is actively & diligently involved in the projects and tasks assigned to him
- Punctual and hardworking individual with good learning power
- Interpersonal and communication skills are brilliant
Road Side Assistant
NRMA
- Conducted thorough vehicle inspections to identify and assess mechanical issues
- Performed engine overhauls, transmission repairs, and brake system replacements
- Provided excellent customer service by explaining repair procedures and addressing client concerns
- Stayed updated on industry trends and advancements through continuous training
Education
Bachelors - Business
University of Wollongong
Wollongong, Australia02.2025
GED -
ACUMEN COLLLEGE
Melbourne, VIC12-2024
Diploma in Automotive - Certificate 3 & 4
Diploma in Auto-electrician - Certificate 3
Skills
- Computerized Accounting
- MS Office
- Good communication skills
- Team work
- Leadership
- Auto Mechanic
- Auto Electrician
- Servicing vehicles
- Vehicle inspections
- Emergency roadside service
- Hand and power tools
- Vehicle test drives
- Problem diagnosis
- System upgrades
References
References available on request
Timeline
Mechanic
Smart Auto Workshop
01.2024 - 11.2025
7-Eleven
01.2020 - 01.2022
Cashier
Red Rooster
01.2020 - 04.2020
Intern
COMS - College of Media Studies
06.2019 - 11.2019
Road Side Assistant
NRMA
Bachelors - Business
University of Wollongong
GED -
ACUMEN COLLLEGE
Diploma in Automotive - Certificate 3 & 4
Diploma in Auto-electrician - Certificate 3
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