Summary
Overview
Work History
Education
Skills
Accomplishments
References
Languages
Timeline
Generic

Muhammad Abdul Rehman

Launceston,TAS

Summary

Community Services professional with extensive experience in youth work, disability support, and case management. Demonstrated success in crisis intervention, emotional support, and advocacy, leading to improved engagement and personal growth among clients. Expertise in person-centered care and collaboration with multidisciplinary teams to promote client independence. Strong communication skills and program development capabilities enhance ability to create safe, inclusive environments for youth.

Overview

3
3
years of professional experience

Work History

Disability Support Worker & Youth Worker

Expert Care Services
05.2025 - Current
  • Promoted independence and improved quality of life for individuals with disabilities through personal care and mobility assistance.
  • Assisted clients with daily living activities, including personal hygiene, meal preparation, and community engagement.
  • Supported youth in skill development to manage conditions and encourage societal participation.
  • Collaborated with families to develop tailored care plans aligning with clients' goals and needs.
  • Monitored clients' physical and mental health by administering medication and coordinating with healthcare professionals.

Youth Worker

Safe Hands Connecting Families
02.2023 - 04.2025
  • Delivered case management services to empower young clients and families in making positive life choices.
  • Facilitated group activities to promote social skills and teamwork among youth.
  • Provided emotional support and guidance to at-risk youth in crisis situations.
  • Coordinated community outreach programs to connect families with available resources.
  • Maintained accurate records of youth interactions and progress in care plans.
  • Collaborated with multidisciplinary teams to develop tailored support strategies.
  • Educated families on coping strategies and effective communication techniques.
  • Organized workshops that addressed relevant topics such as bullying and self-esteem.
  • Assisted youths in developing life skills such as problem solving, communication, decision-making.
  • Organized recreational activities such as sports, games, field trips, and arts and crafts.
  • Attended court hearings related to juveniles who were involved with the organization's programs.
  • Conducted home visits, assessments, and follow-up appointments to support ongoing care plan development.
  • Facilitated workshops on life skills, emotional regulation, and conflict resolution for client growth.
  • Provided mentorship and advocacy, including referrals to relevant external support agencies.
  • Collaborated with schools, community organizations, and healthcare providers for comprehensive client care.
  • Maintained accurate documentation in compliance with organizational policies and legal standards.

Caseworker (Apprenticeship)

ADRA
01.2024 - 04.2024
  • Conducted assessments of client needs and developed tailored case plans for families in crisis.
  • Assessed client needs and created personalized support plans.
  • Facilitated access to community resources and services for clients.
  • Coordinated case management meetings with multidisciplinary teams.
  • Maintained accurate client records and documentation in databases.
  • Conducted regular follow-ups to monitor client progress and needs.
  • Coordinated with local organizations to connect clients with essential resources and support services.
  • Delivered emotional support along with financial and housing assistance to individuals facing significant challenges.
  • Collaborated with a multidisciplinary team to ensure holistic care for all clients.
  • Monitored client progress regularly and adjusted care plans based on evolving needs.

Youth Worker (Apprenticeship)

Big Yellow Umbrella
10.2022 - 12.2022
  • - Assisted in the delivery of programs for at-risk youth, providing support in a variety of community settings.
  • - Collaborated with senior staff to assess client needs and develop action plans aimed at improving mental health, behavior, and life skills.
  • - Provided one-on-one mentoring to youth, offering guidance and emotional support.
  • - Facilitated group activities and workshops to promote social skills, self-esteem, and conflict resolution.
  • - Maintained accurate and up-to-date client records, ensuring compliance with confidentiality and privacy requirements.
  • Provided support and guidance to at-risk adolescents.
  • Documented youth progress and maintained accurate records.
  • Directed activities to promote growth in mental, emotional and educational areas.
  • Ensured safety of all youths while attending programming or events outside the facility.

Education

Bachelor - Community Services

University Name
07.2025

Diploma - Community Services

College Name
01.2023

Skills

  • Client advocacy and case management
  • Crisis intervention and emotional support
  • Disability and personal care
  • Youth development programs
  • Life skills workshops
  • Documentation and record keeping
  • Conflict resolution skills
  • Team collaboration
  • CPR and first aid certification
  • Child safety clearance
  • Behavioral interventions
  • Conflict de-escalation
  • Advocacy
  • Cultural history
  • Skill building
  • Educational activities
  • Emotional support abilities
  • Problem-solving
  • Teamwork and collaboration
  • Crisis management
  • Heartsaver first aid CPR AED (first aid CPR AED)
  • Case management
  • Emotional support

Accomplishments

  • Current Working with Children Certificate
  • Current Police Certificate
  • Certificate in First Aid (Current)
  • Full Australian Driver's license and a reliable car
  • Infection Control Training (online)
  • Cert IV in Disability

References

Available upon request.

Languages

English
Professional
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual

Timeline

Disability Support Worker & Youth Worker

Expert Care Services
05.2025 - Current

Caseworker (Apprenticeship)

ADRA
01.2024 - 04.2024

Youth Worker

Safe Hands Connecting Families
02.2023 - 04.2025

Youth Worker (Apprenticeship)

Big Yellow Umbrella
10.2022 - 12.2022

Bachelor - Community Services

University Name

Diploma - Community Services

College Name

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Muhammad Abdul Rehman