Rana MUHAMMAD ALI DANISH
Sydney,NSW
Summary
Dynamic telecommunications technician with extensive experience in site construction for major projects and upgrading 4G and 5G installations. Expertise in equipment diagnostics and troubleshooting complex hardware and software issues, complemented by strong proficiency in fiber optic splicing and network infrastructure. Recognized for exceptional communication skills that foster effective customer relationships while consistently delivering high-quality solutions. Committed to team collaboration, quality, and safety, ensuring all tasks meet or exceed customer expectations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Fiber Optic Splicer
Steercom Communications
Sydney, NSW
05.2025 - 08.2025
- Spliced fiber optic cables to ensure optimal signal quality and transmission efficiency.
- Conducted troubleshooting and repairs on fiber optic networks, enhancing system reliability.
- Collaborated with project teams to plan and execute installation of fiber optic infrastructure.
- Utilized fusion splicing equipment to achieve precise connections in diverse environments.
- Implemented process improvements that reduced downtime during installations and repairs.
- Monitored network performance using testing tools to identify issues proactively.
- Coordinated with stakeholders to align project timelines with operational goals and needs.
- Upheld high standards of craftsmanship while working under challenging conditions, including inclement weather or confined spaces.
- Achieved optimal network performance by splicing fiber optic cables with precision and speed.
- Collaborated with project managers to ensure timely completion of large-scale fiber optic installation projects.
- Maximized efficiency within a team environment, coordinating schedules, resources, and personnel assignments on multiple simultaneous projects.
- Performed repairs on severed fiber cables to restore to complete functionality.
- Spliced, bonded, ground and terminated cables.
- Installed and configured new devices and system components.
Experienced Technician
Service Stream
Melbourne, VIC
06.2024 - 03.2025
- Build the new sites for NBN, Telstra, Optus, TPG and Optus Megalodon project
- Upgrades 4G and 5G installation
- Installed New MW link from NEC and Ericsson
- Performed equipment diagnostics to recommend corrective actions for operational problems.
- Documented service and installation actions by completing forms and reports.
- Inspected and tested machinery to detect malfunctions.
- Employed variety of handheld and power tools for troubleshooting equipment and systems.
- Performed upgrades on existing systems with the latest operating system releases and applications.
- Researched and ordered necessary parts to complete repairs.
- Communicated with customers and sales representatives to determine service and scheduling needs.
- Read manufacturers' schematics and technical assistance bulletins to work through difficult repairs.
- Verified product performance in line with defined criteria.
- Troubleshot various hardware and software issues to determine root cause of problems.
- Educated customers with hands-on demonstrations of equipment and technology.
- Maintained inventory records of all installed hardware and software components.
- Repaired and maintained a variety of equipment, including computers, printers, scanners and other peripherals.
- Implemented and enforced adherence to preventative maintenance schedules.
- Provided technical support for end users via telephone or remote access tools.
- Resolved network connectivity issues using diagnostic tools such as ping, tracert and ipconfig commands.
- Troubleshot complex mechanical problems and identified solutions to restore operations.
- Operated and maintained complex equipment to ensure optimal performance and reliability.
- Diagnosed technical issues, implementing effective solutions to enhance operational efficiency.
- Collaborated with cross-functional teams to streamline processes and improve service delivery.
- Conducted routine inspections and preventive maintenance on tools and machinery to minimize downtime.
- Trained junior technicians on best practices for equipment handling and safety protocols.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Field Engineer
NOKIA
05.2015 - 12.2023
- Performed equipment diagnostics to recommend corrective actions for operational problems
- Documented service and installation actions by completing forms and reports
- Employed variety of handheld and power tools for troubleshooting equipment and systems
- Researched and ordered necessary parts to complete repairs
- Troubleshot various hardware and software issues to determine root cause of problems
- Maintained inventory records of all installed hardware and software components
- Implemented and enforced adherence to preventative maintenance schedules
- Provided technical support for end users via telephone or remote access tools
- Configured, installed, tested, maintained, monitored, and troubleshot a variety of specialized equipment in the field.
- Managed multiple projects concurrently while meeting deadlines within tight timelines.
- Performed maintenance checks on equipment used in the field to ensure optimal performance.
- Managed 150 site maintenance around 300km Area and closed All trouble tickets with in SLA
- Investigated mechanical failures or unexpected maintenance problems.
- Identified and recommended energy savings strategies to achieve more energy-efficient operations.
- Led installation and configuration of advanced telecommunications systems.
- Coordinated field operations to ensure timely project delivery and compliance with safety standards.
- Mentored junior engineers on troubleshooting techniques and best practices in network deployment.
- Developed comprehensive reports on system performance and recommended improvements for efficiency.
- Executed quality assurance protocols to maintain high standards in equipment functionality and reliability.
- Collaborated with cross-functional teams to troubleshoot complex network issues swiftly and effectively.
- Implemented innovative solutions that enhanced operational workflows and reduced downtime during installations.
- Drove strategic initiatives to optimize resource allocation across multiple projects simultaneously.
- Monitored construction methods and installations, inspection and testing processes.
- Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
- Conducted thorough site assessments to identify potential hazards, ensuring a safe working environment for all personnel involved in field operations.
- Established rapport with clients by maintaining open lines of communication and addressing concerns promptly and professionally.
- Managed multiple projects simultaneously, demonstrating strong organizational skills and adaptability under pressure.
- Prepared documentation that would be used in requests for proposal.
- Assessed processes to assure that construction progressed as scheduled and met contract specifications.
- Identified major issues that could arise and provided solutions for these problems.
- Managed team in troubleshooting efforts that alleviated errors.
- Reduced downtime with proactive maintenance and regular equipment inspections.
- Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
- Served as liaison between site engineering team and field to coordinate work in accordance with design and construction documents.
- Mentored junior engineers, fostering a positive learning environment that promoted professional growth.
- Increased safety standards by enforcing strict adherence to industry regulations and company protocols.
- Enhanced client satisfaction by providing timely and accurate technical support for complex issues.
- Developed comprehensive reports documenting field activities, findings, and recommendations for improvement.
- Identified any key changes to project that could affect cost, completion date and customer relationship.
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
- Applied expertise in comprehensive root cause failure analysis.
- Collaborated with multidisciplinary teams to develop innovative solutions for challenging field problems.
- Streamlined communication between team members, resulting in improved collaboration and faster problem resolution.
- Provided review of design modifications and requests for clarification.
- Troubleshot system malfunctions using state-of-the-art diagnostic tools, quickly resolving issues to minimize disruptions in service.
- Determined root cause and provided corrective action to prevent future failures through investigation and analysis.
- Performed root cause analysis on equipment failures, identifying areas for improvement and reducing repeat incidents.
- Managed budget, scheduling, quality assurance, safety compliance and coordination of construction trades and contractors.
- Provided hands-on training sessions for colleagues on new tools or technologies, enhancing overall team capabilities and knowledge base.
- Handled all quality control checks for SAUDI TELECOM COMPANY
- Researched emerging technologies to stay current with industry trends and maintain a competitive edge in service offerings.
- Assisted in the design of new systems, contributing to the overall success of engineering projects.
- Ensured compliance with all regulatory standards, conducting regular audits and making necessary adjustments to field operations.
- Contributed to successful bids for new contracts by presenting compelling technical demonstrations to potential clients.
- Optimized workflow processes, significantly reducing project completion times without compromising on quality.
- Maintained up-to-date knowledge of industry innovations, ensuring application of cutting-edge solutions in field operations.
- Played key role in successful launch of new engineering projects, providing expert field support and guidance.
- Improved client satisfaction, providing expert advice on optimizing system performance and longevity.
- Developed bespoke solutions to meet specific project requirements, enhancing client satisfaction and project outcomes.
- Streamlined on-site operations by implementing effective project management techniques, resulting in better team coordination and resource allocation.
- Created detailed reports on engineering activities and findings.
- Trained and mentored junior engineers, providing guidance and direction.
- Achieved high-quality standards in equipment installation, rigorously adhering to industry best practices and safety regulations.
- Documented and developed engineering procedures and processes.
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
- Developed comprehensive engineering documents for all projects.
- Analyzed and interpreted customer requirements to develop engineering solutions.
- Implemented automated systems to improve accuracy and efficiency of engineering processes.
- Analyzed and interpreted data to identify trends and recommend improvements.
- Designed and implemented quality control processes to facilitate customer satisfaction.
- Conducted research to identify and evaluate new technologies and concepts.
- Monitored and evaluated engineering performance to recommend improvements.
- Developed and implemented procedures to verify compliance with engineering standards.
Installation Engineer
FCGI
08.2009 - 02.2015
- Commissioning & Integration of Nokia 2G 3G 4G 5G AND SRAN
- Monitoring of alarms and all activities of cell site
- Commissioning of MSS8 UBTI UBTM MPT and flaxi hybrid
- Making cross connections in all the applicable devices
- Checking Rx-level, Managing stable Microwave Link
- Excellent troubleshooting MPT UBTI UBTM Flaxi hybrid Manager sw
- Testing MAC address in MPT UBTI UBTM and flaxi hybrid
- Alarm termination for SRAN LTE1800-LTE2100 -LTE700 and 5G
- VSWR and Power Measurement for the BTS site
- Detects faults & priorities for immediate actions
- Installation of NOKIA 2G 3G 4G 5G SRAN site BTS by depending on their configuration
- Operating of Site master to check the VSWR (Voltage standing wave ratio)
- Preparation of various types of connectors for feeders, jumpers & cables
- Commissioning Nokia 2G 3G 4G 5G and SRAN
- Installation of Microwave equipment
- Coordinate team for alimenting Microwave links
- Check Rx level as per call off
- Led installation of advanced systems, ensuring compliance with technical specifications and safety standards.
- Trained and mentored junior engineers on equipment handling and installation best practices.
- Coordinated project timelines and resources, optimizing workflow for efficient installations.
- Oversaw quality control measures during installations, ensuring adherence to industry regulations and client expectations.
- Stayed up-to-date on industry trends, continuously refining skillset to offer cutting-edge solutions tailored to each client''s unique needs.
- Exceeded customer expectations with expertise in troubleshooting and resolving issues during critical stages of the installation process.
- Demonstrated technical proficiency while adhering to safety protocols during equipment installations, reducing risk of accidents or delays.
Education
Diploma - Telecommunication
Professional Skill Sciences Council
Associate of Applied Science - Advance Telecommunications And Networking
AIBT
Sydney, NSW08-2025
Skills
- Project management
- Network infrastructure
- Fibre optics
- Wireless communication systems
- Telephony
- Problem-solving
- Communication
- High-quality solutions
- Customer expectations
- Fiber optic safety
- Fiber termination
- Fiber optic routing
- Fusion splicing
- Fiber identification
- Network troubleshooting
- Signal analysis
- Fiber optic installation
- Cable preparation
- OTDR testing
- Maintaining safety
- Hand tool proficiency
- Multitasking Abilities
- Problem-solving abilities
- Electrical safety
- Safety awareness
Certification
- Defensive Driving Training, 2019-2026
- First Aid & CPR training, 2021-2026
- Electrical Safety Training, 2022-2026
- White card Training, 2024-2028
- Australian Driving license
- ACMA Open cabling Registration
- Confined space entry
- Dangerous Gasses
- Traffic Implementation
- NBN enabled and done all trainings
- Telstra, Optus, TPG all trainings already done
- work at height
LANGUAGES
Arabic Fluent Saudi Arabia
English Advanced PTE academic
EVENTS
ZAIN Hajj Projects with NSN, 2009-2015Phase B sites for Makkah region 5Taif-Zain project with NSNJeddah-Jizan Road Zain sites with NSNUmmul Qura University Zain seminar projectJeddah-Madinah Road Zain sites with NSNZAIN HAJJ PROJECTSTC South project
Timeline
Fiber Optic Splicer
Steercom Communications
05.2025 - 08.2025
Experienced Technician
Service Stream
06.2024 - 03.2025
Field Engineer
NOKIA
05.2015 - 12.2023
Installation Engineer
FCGI
08.2009 - 02.2015
Diploma - Telecommunication
Professional Skill Sciences Council
Associate of Applied Science - Advance Telecommunications And Networking
AIBT