Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Muhammad Ameer Hamza

Gosford,NSW

Summary

Reliable enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Self-motivated brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Support Worker

Gaval Community Services
08.2022 - 07.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.

Console Operator

On The Run
04.2022 - 06.2023
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Restraint Security Guard

Platinum Talent Management
02.2022 - 06.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.

Assistant Manager

7 Eleven Gas Station
10.2016 - 12.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Security Guard

Blue Star
03.2020 - 05.2021
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Education

BBA - Bachelor of Accounting

Universal Business School Sydney
Sydney, NSW
08.2021

Skills

  • MS Office - Word, Excel, PowerPoint- Advanced Skills
  • Internet/Email Explorer/ Outlook – Advance Skills
  • Patient Rights
  • First Aid Certification
  • Customer Loyalty
  • Data Connectivity
  • Skill Development
  • Communication Assistance
  • Computer Configurations
  • Vitals Monitoring and Documentation
  • Computer System Connectivity
  • Documenting Incidents
  • Valid Driver license

Certification

  • Certificate III in Disability
  • First Aid Certificate
  • Manual Handling Certificate

Languages

English
Full Professional
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Support Worker

Gaval Community Services
08.2022 - 07.2023

Console Operator

On The Run
04.2022 - 06.2023

Restraint Security Guard

Platinum Talent Management
02.2022 - 06.2023

Security Guard

Blue Star
03.2020 - 05.2021

Assistant Manager

7 Eleven Gas Station
10.2016 - 12.2021

BBA - Bachelor of Accounting

Universal Business School Sydney

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Muhammad Ameer Hamza