Summary
Overview
Work History
Education
Skills
Timeline
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Muhammad Faris Ilmi Mohamed Yaacob

Springvale,VIC

Summary

To make sure of my interpersonal skills to achieve goals of company that focuses on customer satisfaction and customer experience.

Overview

5
5
years of professional experience

Work History

Delivery Courier

Couriers Please
03.2023 - 07.2025
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.
  • Ensured safe transportation of packages with careful handling and secure storage methods.
  • Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
  • Communicated with dispatch and customers for accurate delivery information.
  • Tracked delivery status and updated customers for expected delivery time.

Packing Operator

Elite Staffing
12.2022 - 02.2023
  • Kept production lines running smoothly and efficiently at all times.
  • Collaborated with team members to meet daily packing quotas, consistently achieving targets.
  • Assisted in training new employees on packing procedures, increasing overall team performance.
  • Performed regular maintenance and cleaning of packing machinery.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilising postage meters, and sealing tools.
  • Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
  • Maintained clean, tidy and safe working environment in packing area.

Pick Packer

Hitez Confectionary
10.2021 - 02.2022
  • Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
  • Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
  • Reduced packing time for orders by efficiently organising and assembling packages in line with company standards.
  • Picked and packed order items.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Wrapping product and put on the pallet
  • Seal product use machine

Warehouse Worker

LJM Marketing Services
04.2021 - 10.2021
  • Unloading and loading container
  • Picking, packing and wrapping product
  • RF scanning
  • General duties warehouse
  • Duty cleaning

Sorter

O.j Plastic
09.2020 - 03.2021
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Used hand-held scanners to sort items into specific categories.
  • Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
  • Ensure recyclables are sorted based on the texture eg paper, plastic,
  • General clean up duty

Education

Malaysian High Certificate -

Sekolah Menengah Kebangsaan Kubang Kerian 2
Malaysia
11.2016

Skills

  • Punctuality
  • Load organization
  • Route planning
  • Customer service
  • Time management
  • Loading and unloading
  • Problem-solving
  • Delivery management
  • Package handling
  • Smartphone usage
  • Teamwork
  • Safety procedures

Timeline

Delivery Courier

Couriers Please
03.2023 - 07.2025

Packing Operator

Elite Staffing
12.2022 - 02.2023

Pick Packer

Hitez Confectionary
10.2021 - 02.2022

Warehouse Worker

LJM Marketing Services
04.2021 - 10.2021

Sorter

O.j Plastic
09.2020 - 03.2021

Malaysian High Certificate -

Sekolah Menengah Kebangsaan Kubang Kerian 2

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Muhammad Faris Ilmi Mohamed Yaacob