Muhammad Faris Ilmi Mohamed Yaacob
Springvale,VIC
Summary
To make sure of my interpersonal skills to achieve goals of company that focuses on customer satisfaction and customer experience.
Overview
5
5
years of professional experience
Work History
Delivery Courier
Couriers Please
Dandenong, VIC
03.2023 - 07.2025
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Communicated with dispatch and customers for accurate delivery information.
- Tracked delivery status and updated customers for expected delivery time.
Packing Operator
Elite Staffing
Dandenong, VIC
12.2022 - 02.2023
- Kept production lines running smoothly and efficiently at all times.
- Collaborated with team members to meet daily packing quotas, consistently achieving targets.
- Assisted in training new employees on packing procedures, increasing overall team performance.
- Performed regular maintenance and cleaning of packing machinery.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilising postage meters, and sealing tools.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
- Maintained clean, tidy and safe working environment in packing area.
Pick Packer
Hitez Confectionary
Mordialloc, VIC
10.2021 - 02.2022
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organising and assembling packages in line with company standards.
- Picked and packed order items.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Wrapping product and put on the pallet
- Seal product use machine
Warehouse Worker
LJM Marketing Services
Dandenong South
04.2021 - 10.2021
- Unloading and loading container
- Picking, packing and wrapping product
- RF scanning
- General duties warehouse
- Duty cleaning
Sorter
O.j Plastic
Mordialloc, VIC
09.2020 - 03.2021
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Used hand-held scanners to sort items into specific categories.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Ensure recyclables are sorted based on the texture eg paper, plastic,
- General clean up duty
Education
Malaysian High Certificate -
Sekolah Menengah Kebangsaan Kubang Kerian 2
Malaysia11.2016
Skills
- Punctuality
- Load organization
- Route planning
- Customer service
- Time management
- Loading and unloading
- Problem-solving
- Delivery management
- Package handling
- Smartphone usage
- Teamwork
- Safety procedures
Timeline
Delivery Courier
Couriers Please
03.2023 - 07.2025
Packing Operator
Elite Staffing
12.2022 - 02.2023
Pick Packer
Hitez Confectionary
10.2021 - 02.2022
Warehouse Worker
LJM Marketing Services
04.2021 - 10.2021
Sorter
O.j Plastic
09.2020 - 03.2021
Malaysian High Certificate -
Sekolah Menengah Kebangsaan Kubang Kerian 2