Muhammad Hammad Ali
Merrylands West,NSW
Summary
Proven track record of managing high-stress situations at TGL Tabocconist, showcasing exceptional adaptability and professionalism. Expert in Amazon API Gateway, demonstrating significant flexibility and efficiency in cloud-based solutions. Achieved increased customer loyalty through empathetic dispute resolution, blending hard technical skills with vital soft skills for optimal outcomes.
Overview
1
1
year of professional experience
Work History
Amazon Flex
Delivery Drivers
01.2024 - Current
- Adapted quickly to changes in scheduling or program needs demonstrating flexibility and commitment to providing exceptional care at all times.
- Demonstrated flexibility and adaptability when faced with changing demands, prioritizing tasks effectively to accommodate new challenges or responsibilities.
- Managed cloud-based infrastructure resources for cost-effective scalability and flexibility in response to changing demands.
- Demonstrated flexibility in adapting to changing job requirements or production priorities, ensuring smooth operations at all times.
Customer Service Representative
TGL Tabocconist
11.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Computer Networking And Telecommunications
Nortwest College
Sydney, NSW11.2025
Skills
- Flexible sigmoidoscopy
- Reflexology Techniques
- Flexible Seating Arrangements
- Amazon API Gateway Mastery
Timeline
Amazon Flex
Delivery Drivers
01.2024 - Current
Customer Service Representative
TGL Tabocconist
11.2023 - Current
Bachelor of Science - Computer Networking And Telecommunications
Nortwest College
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