JIRA
MUHAMMAD HARAWAL DILSHAD
Quality Assurance Lead
Perth,WA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Professional validation analyst equipped for excellence in ensuring compliance and accuracy in processes. Skilled in quality assurance, data analysis, and risk assessment. Strong focus on team collaboration and achieving results, with flexible approach to changing needs. Reliable and adept at problem-solving, with keen eye for detail and dedication to maintaining high standards.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Quality Assurance Lead
Visionet Systems
CRANBURY, New Jersy
09.2021 - Current
- Streamlined system upgrades by developing comprehensive project plans and coordinating with cross-functional teams.
- Conducted thorough testing of new features and updates before deployment, ensuring compatibility across business functions.
- Contributed to the continuous improvement of internal workflows by sharing insights from daily tasks and lessons learned throughout projects.
- Assisted in the development of comprehensive training materials for end-users, promoting a deeper understanding of SAP functionalities across departments.
- Supported smooth business operations with proactive maintenance of SAP systems, minimizing downtime.
- Created requirements for milestones and monitored completion of tasks for QA team.
- Mentored junior team members in quality assurance best practices, fostering a culture of continuous improvement.
Device Monitoring Specialist
Prosegur
Sydney, New South Wales
07.2019 - 12.2020
- Optimized resource allocation by identifying areas of improvement through continuous monitoring.
- Supported management decisions by providing accurate, timely, and relevant information gathered from various sources during the monitoring process.
- Developed customized monitoring strategies for clients, ensuring tailored solutions to meet specific needs.
- Proactively identified potential issues through regular analysis of monitoring data, facilitating timely resolution efforts.
- Collaborated with cross-functional teams to address monitoring gaps and implement corrective actions.
- Conducted comprehensive audits to ensure regulatory compliance and mitigate potential risks.
Education
Master of Science - Business Analytics
Charles Sturt University
Sydney, NSW 02.2018 - 02.2020
Bachelor of Science - Computer Science
Comsats University
Islamabad 03.2013 - 07.2017
Skills
SAP user management
undefinedSoftware
Confluence
SAP Cloud
Salesforce Commerce Cloud
Timeline
Quality Assurance Lead
Visionet Systems
09.2021 - Current
Device Monitoring Specialist
Prosegur
07.2019 - 12.2020
Master of Science - Business Analytics
Charles Sturt University
02.2018 - 02.2020
Bachelor of Science - Computer Science
Comsats University
03.2013 - 07.2017
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