Muhammad Hasan Mansoor Bhatti
Wiley Park,New South Wales
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviour, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
Work History
Security Guard
HALO
06.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
Salesperson
Toyota Motor
03.2023 - 05.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Shift Supervisor
KFC
02.2020 - 04.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Certificate III - Business
TAFE
Bankstown12.2025
High School Diploma -
Belmore Boys High School
Belmore, NSW09.2023
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace Safety
- Customer Service
- Active Listening
Timeline
Security Guard
HALO
06.2024 - Current
Salesperson
Toyota Motor
03.2023 - 05.2024
Shift Supervisor
KFC
02.2020 - 04.2024
Certificate III - Business
TAFE
High School Diploma -
Belmore Boys High School
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