Muhammad Husni Shawish
Lake Heights,Australia
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
6
6
years of professional experience
5
5
Certification
Work History
Sales Assistant
Tarocash
07.2023 - Current
- Providing an in-store experience that inspires and empowers customers
- Engaging with customers by sharing product knowledge and experience
- Receipting, replenishing and merchandising
- Keeping up to date with current and new products
- Working in a team to achieve goals and objectives together
- Working toward individual KPIs and targets.
Sales Assistant
Rebel Sport
09.2018 - Current
- Providing an in-store experience that inspires and empowers customers
- Engaging with customers by sharing product knowledge and experience
- Receipting, replenishing and merchandising
- Keeping up to date with current and new products
- Working in a team to achieve goals and objectives together.
Pharmacist Assistant / Dispensing Technician - Level 3
Cringila Village Pharmacy
06.2021 - 05.2023
- Dispensing scripts; average of 200 scripts per day, using z dispense, z software, Webster care
- Organizing files and prescriptions
- Consulting with/ advise patients
- Webster packing, webster patient organization, patient organization management
- Marketing, banking, stock take, product knowledge, register operations, stock ordering, unpacking, shelving, maintain clean and professional environment.
Crew Trainer
McDonalds
09.2017 - 04.2019
- Instructing and motivating crew
- Serving customers
- Keeping the restaurant clean and organized
- Preparing food and areas
- Ensuring that food safety rules are followed, enforcing company policies
- Monitoring employee performance
- Training new staff in designated areas, teaching them all protocols and procedures.
Education
Medical Science - Anatomy and Physiology
Western Sydney University
11.2023
HSC -
Illawarra Sports High School
10.2020
Skills
- Complex Problem-Solving
- Visual Merchandising
- Processing Payments
- Display Building
- Cash Handling
- Sales Expertise
- Stock Management
- Customer Needs Assessment
- Product Merchandising
- Retail Merchandising
- Inventory Management
- Adaptable and Flexible
- Microsoft Applications Proficiency
- Brand Promotion
- Team Leadership
- Attention to Detail
- Document Filing
- Record Preparation
- Verifying Orders
- Training Tools and Resources
- Employee Onboarding
- Report Generation
- Continuous Improvement
- Business Planning
- Sales Reporting
- Client Relationship Management
- Sales Team Training
- Network Development
- Sales Closing
- Account Development
References
Vanessa Chapman, Store Manager, Rebel Sport South Nowra, 0403 798 064
Certification
- First Aid St Johns Ambulance
- Duke of Edinburgh Bronze award
- HSC
- Bachelor of Medical Science (current)
- S2/S3 Pharmacy assistant
Languages
Arabic
Full Professional
English
Native or Bilingual
Timeline
Sales Assistant
Tarocash
07.2023 - Current
Pharmacist Assistant / Dispensing Technician - Level 3
Cringila Village Pharmacy
06.2021 - 05.2023
Sales Assistant
Rebel Sport
09.2018 - Current
Crew Trainer
McDonalds
09.2017 - 04.2019
Medical Science - Anatomy and Physiology
Western Sydney University
HSC -
Illawarra Sports High School
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