MUHAMMAD IKRAM ABU TALIB
Springvale,VICTORIA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 5+ years in logistics. Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential.
Overview
7
7
years of professional experience
Work History
TRUCK DRIVER
ATS/DIRECT FREIGHT EXPRESS
11.2023 - Current
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
Delivery Driver
STAR TRACK
03.2022 - 02.2023
- Generate docket
- Spreadsheet
- DEALING WITH CUSTOMER
- Processed shipment documents neatly and efficiently for each load.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Transported and safely delivered items to prevent damage or loss.
- Kept accurate logs of all deliveries and trips.
- Notified customers of delays to decrease calls to support.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Utilized street maps to plan and determine most efficient routes.
- Handled merchandise in accordance with product handling standards.
- Inspected vehicle and maintained gas, oil and water levels.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Mechanical Fitter
WALKINSHAW PERFORMANCE
04.2021 - 12.2022
- Monitored shop equipment to maintain safe working condition.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Assessed vehicles or machinery to accurately diagnose and repair issues.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Made sure that mechanical parts were properly fit and assembled while observing tight project deadlines.
- Followed company safety procedures in regards to operation of heavy machinery and hand tools to prevent accidents.
Sales Assistant
SSS TYRES WHOLESALE/NOVA TYRES
01.2021 - 04.2021
- Accepted and completed cash, check and credit card payments.
- Listened to customer needs to identify and recommend best products and services.
- Engaged in sales-oriented discussions to determine customer pain points.
- Identified trends for sale promotions to increase interest or demand in products.
- Identified customer needs by asking questions and advising on best solutions.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
Dispatcher Coordinator
PACK CENTRE
06.2020 - 01.2021
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Monitored changes in delivery schedule and communicated changes to customers.
- Kept detailed and updated records of calls in physical and electronic databases.
- Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
- Investigated and resolved customer and vendor issues to retain business.
- Answered customer requests with information about product availability, shipping information and status updates.
- Managed daily delivery and work schedules to maximize coverage.
- Scheduled loads according to priority and available equipment.
- Reported delays, accidents or other traffic and transportation situations.
Mechanic
JNP AUTO TRADERS
04.2019 - 01.2020
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Diagnosed and repaired vehicles during road call situations.
- Executed preventive and corrective maintenance on work trucks and other vehicles.
- Monitored shop equipment to maintain safe working condition.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
Senior Storeman
FISH PIER
04.2018 - 04.2019
- Established or monitored specific supply chain-based performance measurement systems.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Prepared inventory for shipment by attaching tags and labels.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Warehouse Assistant
SUSHISUSHI
03.2017 - 04.2018
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used tools, sprayers and cleaning solutions to disinfect work areas.
- Trained new employees regarding warehouse procedures and standards.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Assembled cartons, crates and containers to prepare for shipping.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Inspected and moved products to designated areas in warehouse.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Traced missing material and shipments through vendor and customer communications.
Education
High School Diploma -
VOCASIONAL COLLEGE SETAPAK KL
KUALA LUMPUR MALAYSIASMK TAMAN SERI RAMPAI = LOWER SECONDARY ASSESMENT
Skills
- Problem-Solving
- Documentation and Reporting
- Loading and Unloading
- Clean Driving Record
- Excellent Sense of Direction
- Skilled Forklift Operator
- Customer Service
- Route Management
- Vehicle Inspection
- GPS Navigation
- Vehicle Cleaning and Maintenance
- Pallet Jack and Hand Truck Operation
- Delivery and Shipment Records
- Order Fulfillment
- Efficiency and Time Management
- Communication and Interpersonal Skills
- Vehicle Safety and Maintenance
- Delivery Verification
- Safe Driving Record
- Punctual and Reliable
- Safe Driving
- Load Security
- Cargo Handling
- Transportation Safety
- Delivery Scheduling
- Materials Transport
- Commercial Driving
- Document Management
- Hazardous Materials Handling
- Hazardous Materials Endorsement
Timeline
TRUCK DRIVER
ATS/DIRECT FREIGHT EXPRESS
11.2023 - Current
Delivery Driver
STAR TRACK
03.2022 - 02.2023
Mechanical Fitter
WALKINSHAW PERFORMANCE
04.2021 - 12.2022
Sales Assistant
SSS TYRES WHOLESALE/NOVA TYRES
01.2021 - 04.2021
Dispatcher Coordinator
PACK CENTRE
06.2020 - 01.2021
Mechanic
JNP AUTO TRADERS
04.2019 - 01.2020
Senior Storeman
FISH PIER
04.2018 - 04.2019
Warehouse Assistant
SUSHISUSHI
03.2017 - 04.2018
High School Diploma -
VOCASIONAL COLLEGE SETAPAK KL
SMK TAMAN SERI RAMPAI = LOWER SECONDARY ASSESMENT
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