Muhammad Intisaam Faisal
5/24 Mount Prospect Crescent, Maylands,WA
Summary
Alert Crowd Controller adept at collaborating with law enforcement and fire marshals to maintain crowd control. Effectively identifies potential issues and responds with actionable solutions. Hardworking and analytical individual willing to take on any challenge. Observant Crowd Controller committed to providing security to all guests and the property. Screening patrons during events via bag searching techniques, metal detectors and ID verification scanners. Responding quickly to potential crowd control issues and providing escorts for unruly patrons.
Overview
1
1
year of professional experience
Work History
Crowd Controller
10.2023 - 11.2023
- Controlled flow of patrons attending large outdoor events.
- Warned offenders about rule infractions and violations.
- Closed and securely locked gates and doors at end of each event.
- Investigated security related accidents.
- Detected suspicious activities and watched for criminal acts and rule infractions.
- Patrolled exterior and interior of premises.
- Checked IDs and closely examined patrons' faces to verify age.
- Enforced dress codes and refused objectionable attire.
Security Officer
A Contractor Connection
10.2023 - 11.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Sales Consultant
Harvey Norman City West
03.2023 - 08.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
Education
Diploma - Cookery
PIA College
Perth, WA05.2025
Skills
- Safety Protocols
- Detainment Procedures
- Investigative Abilities
- Crime Prevention Methods
- Defensive Training
- Excellent Investigative Skills
- Event Security Provision Knowledge
Languages
English
Full Professional
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Crowd Controller
10.2023 - 11.2023
Security Officer
A Contractor Connection
10.2023 - 11.2023
Sales Consultant
Harvey Norman City West
03.2023 - 08.2023
Diploma - Cookery
PIA College
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