Muhammad Izdihilmi Samsuddin
Perth,WA
Summary
Dynamic professional with a proven track record at Jaylon Pty Ltd, enhancing manufacturing efficiency and team performance. Excelled in roles requiring exceptional problem-solving and organizational skills. Achieved significant improvements by implementing lean manufacturing principles and fostering teamwork. Skilled in machine operation and customer relations, consistently exceeding employer expectations.
Overview
8
8
years of professional experience
Work History
Fabrication Supervisor
Jaylon Pty Ltd
08.2023 - Current
- Regularly reviewed workflow trends data helping identify areas requiring improvement which resulted in stronger overall performances within the fabrication department.
- Recommended and initiated improvements to production processes to increase manufacturing efficiency.
- Assigned work to department personnel to attain department objectives.
- Controlled procedures to drive production of conforming fabricated assembly components and compliance with quality standards.
- Improved production efficiency by implementing lean manufacturing principles and optimizing workflow processes.
Sales Associate
UNIQLO
02.2021 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Hotel Housekeeper
Crown Metropol
01.2020 - 01.2021
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
Assistant Manager
Wellard Pizza
11.2018 - 02.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
Factory Worker
Mt Barker Free Range Chicken
05.2018 - 09.2019
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Carefully packaged finished products and prepared for shipment.
- Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
- Performed quality checks on finished products to identify and address discrepancies.
Farm Hand
Fruitico
05.2017 - 04.2018
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
Administrative Clerk
Kementerian Belia Dan Sukan
11.2016 - 04.2017
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Education
English Education
North Metropolitan TAFE
Perth, WA02.2020
Diploma - Sport Science
Universiti Teknologi Mara
Seremban11.2016
SPM -
Selangor Sports School
Shah Alam12.2014
Skills
- Machine operation
- Standard operating procedures
- Supplier negotiations
- Production scheduling
- Manufacturing processes
- Customer relations
- Production planning
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Organizational skills
Languages
Malay
Native or Bilingual
English
Full Professional
Indonesian
Full Professional
Timeline
Fabrication Supervisor
Jaylon Pty Ltd
08.2023 - Current
Sales Associate
UNIQLO
02.2021 - 07.2023
Hotel Housekeeper
Crown Metropol
01.2020 - 01.2021
Assistant Manager
Wellard Pizza
11.2018 - 02.2020
Factory Worker
Mt Barker Free Range Chicken
05.2018 - 09.2019
Farm Hand
Fruitico
05.2017 - 04.2018
Administrative Clerk
Kementerian Belia Dan Sukan
11.2016 - 04.2017
English Education
North Metropolitan TAFE
Diploma - Sport Science
Universiti Teknologi Mara
SPM -
Selangor Sports School
Similar Profiles
Nishantkumar Niranjanbhai PatelNishantkumar Niranjanbhai Patel
STORE PERSON at Jaylon Industries PTY LTDSTORE PERSON at Jaylon Industries PTY LTD
Jaylon ReynoldsJaylon Reynolds
Publix at JaylonPublix at Jaylon
Novance Ah ChongNovance Ah Chong
Sales Representative at Jaylon PacificSales Representative at Jaylon Pacific