MuSA HASNAT

During my tenure at McDonald's, i cultivated a solid foundation in customer service and sales, which are integral skills in the retail industry, As a frontline crew member, I consistently delivered exceptional service to diverse customers, enhancing their dining experience and fostering loyalty. Through suggestive selling techniques, I promoted meal upgrades and additional items, effectively increasing sales revenue. Additionally, my experience in maintaining cleanliness standards and adhering to operational procedures ensured seamless customer journey, reflecting my commitment to excellence in retail environments, Moreover, collaborating with team members to meet performance targets honed my teamwork and communication skills, essential for success in sales-driven retail settings. Overall, my time at McDonald's equipped me with valuable skills and a customer-centric mindset that directly translate to the demands of the retail and sales industry.

1- Customer service excellence: Demonstrated ability to provide exceptional customer service by assisting shopper, answering enquires and resolving issues promptly and professionally

2- Product knowledge: Proficient in understanding and explaining product features, benefits and specifications to customers, aiding in product selection and sales.

3- Visual Merchandising: Experience in maintaining store aesthetics and product presentation

4- Inventory management: Skilled in monitoring and replenishing inventory levels, ensuring products are readily available to meet customer demands

5- Team Collaboration: Proven track record of working effectively as part of a team, coordinating efforts to achieve sales targets and ensure seamless operations

6- Problem solving abilities: Ability to identify customer needs, address concerns and offer appropriate solutions to enhance satisfaction and drive repeat business

7- Adaptability and Flexibility: Thrive in a dynamic retail environment, adept at quickly adapting to changes in procedures, promotions and product offerings

8- Sales Techniques: Familiarity with sales strategies such as suggestive selling, cross selling and upselling to maximize revenue opportunities and meet sales goals

9- Time Management: Strong organizational skills with ability to prioritize tasks, manage competing priorities and work efficiently under pressure

10- Communication Skills: Effective verbal and written communication skills, enabling clear and concise interaction with customers, colleagues and managment.