Muhammad Musa Yasser
Melbourne
Summary
Dynamic supervisor with a proven track record at Woolworths Supermarket, excelling in staff management and training. Adept at optimizing operations and enhancing customer service, I effectively delegated tasks and fostered team collaboration. Skilled in decision-making and business administration, I consistently contributed to improved efficiency and operational standards.
Overview
4
4
years of professional experience
Work History
Supervisor
Woolworths Supermarket
03.2025 - Current
- Supervised team to ensure compliance with safety and operational standards.
- Coordinated daily staff schedules to optimize labor efficiency and customer service.
- Trained new employees on store policies, procedures, and customer interaction techniques.
- Monitored inventory levels and assisted in stock management to reduce waste.
Intern
Astire Security Systems
01.2023 - 04.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Intern
Servis Industries
11.2022 - 12.2022
- Assisted in daily operational tasks, enhancing workflow efficiency and team productivity.
- Supported inventory management processes, ensuring accurate stock levels and timely replenishment.
- Contributed to quality control efforts, identifying defects and implementing corrective measures.
- Collaborated with cross-functional teams to streamline communication and project execution.
Intern
Arcana Info
08.2022 - 10.2022
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Participated in workshops and presentations related to projects to gain knowledge.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Intern
Wilshire
06.2021 - 07.2021
- Participated in training sessions, quickly adapting to new tools and procedures.
- Documented process improvements, contributing to enhanced operational standards.
- Engaged with customer service initiatives, addressing inquiries and fostering positive relationships.
- Assisted in data entry tasks, maintaining accuracy in record-keeping systems.
Education
BBA - Management Practice
Monash University
Clayton, VIC06-2026
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Team building
- Operations management
- Business administration
- Task delegation
Languages
English
Full Professional
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Supervisor
Woolworths Supermarket
03.2025 - Current
Intern
Astire Security Systems
01.2023 - 04.2023
Intern
Servis Industries
11.2022 - 12.2022
Intern
Arcana Info
08.2022 - 10.2022
Intern
Wilshire
06.2021 - 07.2021
BBA - Management Practice
Monash University