Summary
Overview
Work History
Education
Skills
Timeline
Generic

Muhammad Nouman Arshad

37/58 Max Jacobs Avenue ,ACT

Summary

Multilingual and customer-focused, adept at providing exceptional service and driving sales, as demonstrated at 7-eleven. Skilled in POS systems and proficient in English, Urdu, Hindi, and Punjabi. Excelled in team collaboration and problem-solving, significantly contributing to customer satisfaction and operational efficiency.

Overview

1
1
year of professional experience

Work History

Customer Service Agent

Woolworths
06.2024 - 10.2024
  • Delivered online grocery orders to customers, ensuring timely, accurate, and safe deliveries.
  • Provided excellent customer service by communicating effectively with customers during deliveries and resolving any issues or concerns.
  • Managed logistics for deliveries, ensuring efficient route planning and time management.
  • Assisted in the loading and unloading of groceries, ensuring items were delivered in good condition.
  • Worked closely with the warehouse team to ensure accurate order picking and packing for delivery.

Console Operator

7-eleven
12.2023 - 09.2024
  • Assisted customers with product inquiries, ensuring a friendly and efficient shopping experience.
  • Operated point-of-sale (POS) systems, handling cash, credit transactions, and ensuring accuracy.
  • Stocked and replenished merchandise to maintain store appearance and inventory levels.
  • Provided support in maintaining store cleanliness, ensuring health and safety standards were met.
  • Promoted special offers and sales, contributing to the store's sales targets.

Education

Advanced Diploma Of Civil Construction Design - Architectural Drafting

Canberra Business And Technology College
Canberra, ACT

Intermediate - Pre Engineering

Punjab College Jhang
Jhang
2020

Matriculation - Science Education

Chenab College Jhang
Jhang
2018

Skills

  • Languages: Fluent in English, Urdu, Hindi, and Punjabi
  • Excellent communication and interpersonal skills
  • Strong customer service focus and problem-solving ability
  • Proficient in operating POS systems and handling cash transactions
  • Time management and ability to handle multiple tasks simultaneously
  • Safe driving practices and experience with delivery logistics
  • Ability to work effectively in a team-oriented environment

Timeline

Customer Service Agent

Woolworths
06.2024 - 10.2024

Console Operator

7-eleven
12.2023 - 09.2024

Advanced Diploma Of Civil Construction Design - Architectural Drafting

Canberra Business And Technology College

Intermediate - Pre Engineering

Punjab College Jhang

Matriculation - Science Education

Chenab College Jhang
Muhammad Nouman Arshad