Muhammad Rehan Shakeel
St James,WA
Summary
I am a reliable, trustworthy and hard-working individual. I am resilient, confident and work well under pressure, and relish exploring new territories and pushing existing limits in the search of gaining knowledge and improving my communication skills to better myself when dealing with challenges. I have recently completed my Foundation year and I now wish to study an IT and Computer related degree course as part of my progression. This is because I believe both of these subjects will provide the basis for me to progress into a career with great potential.
Overview
6
6
years of professional experience
Work History
Internship
Star Technologies (Gujranwala)
- Role: IT advisor
Security Officer
NBP Security, ACE Security
Perth, WA
11.2022 - 06.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Customer Service Representative
Primark,Uk
Bromley, London
11.2020 - 06.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Unpaid Work Experience
New Mash Allah Motors (Gujranwala)
03.2017 - 03.2018
- Role: Sales Advisor
Education
Bachelor’s Of Cyber Security And Forensic - Information Technology
Murdoch University
Perth, WADiploma Of IT(Advance Networking - IT
National institute of Technology
Perth, WA12.2023
Foundation year in science, computing and engineering - Computing
Kingston University international study centre
London,UK07.2021
FSC pre-engineering -
Gift College Gujranwala
01.2019
Matriculation -
The Oxford school Gujranwala
01.2017
Skills
- I take ownership of my work by working independently or under supervision
- I handle pressure well and try to adapt well under difficult situation
- I follow creative approach when solving new problems
- I always try to be presentable to my team members and staff
References
Available on Requests
Timeline
Security Officer
NBP Security, ACE Security
11.2022 - 06.2023
Customer Service Representative
Primark,Uk
11.2020 - 06.2021
Unpaid Work Experience
New Mash Allah Motors (Gujranwala)
03.2017 - 03.2018
Internship
Star Technologies (Gujranwala)
Bachelor’s Of Cyber Security And Forensic - Information Technology
Murdoch University
Diploma Of IT(Advance Networking - IT
National institute of Technology
Foundation year in science, computing and engineering - Computing
Kingston University international study centre
FSC pre-engineering -
Gift College Gujranwala
Matriculation -
The Oxford school Gujranwala