Summary
Overview
Work History
Education
Skills
References
Timeline
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Muhammad Rehan Shakeel

St James,WA

Summary

I am a reliable, trustworthy and hard-working individual. I am resilient, confident and work well under pressure, and relish exploring new territories and pushing existing limits in the search of gaining knowledge and improving my communication skills to better myself when dealing with challenges. I have recently completed my Foundation year and I now wish to study an IT and Computer related degree course as part of my progression. This is because I believe both of these subjects will provide the basis for me to progress into a career with great potential.

Overview

6
6
years of professional experience

Work History

Internship

Star Technologies (Gujranwala)
  • Role: IT advisor

Security Officer

NBP Security, ACE Security
Perth, WA
11.2022 - 06.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Customer Service Representative

Primark,Uk
Bromley, London
11.2020 - 06.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Unpaid Work Experience

New Mash Allah Motors (Gujranwala)
03.2017 - 03.2018
  • Role: Sales Advisor

Education

Bachelor’s Of Cyber Security And Forensic - Information Technology

Murdoch University
Perth, WA

Diploma Of IT(Advance Networking - IT

National institute of Technology
Perth, WA
12.2023

Foundation year in science, computing and engineering - Computing

Kingston University international study centre
London,UK
07.2021

FSC pre-engineering -

Gift College Gujranwala
01.2019

Matriculation -

The Oxford school Gujranwala
01.2017

Skills

  • I take ownership of my work by working independently or under supervision
  • I handle pressure well and try to adapt well under difficult situation
  • I follow creative approach when solving new problems
  • I always try to be presentable to my team members and staff

References

Available on Requests

Timeline

Security Officer

NBP Security, ACE Security
11.2022 - 06.2023

Customer Service Representative

Primark,Uk
11.2020 - 06.2021

Unpaid Work Experience

New Mash Allah Motors (Gujranwala)
03.2017 - 03.2018

Internship

Star Technologies (Gujranwala)

Bachelor’s Of Cyber Security And Forensic - Information Technology

Murdoch University

Diploma Of IT(Advance Networking - IT

National institute of Technology

Foundation year in science, computing and engineering - Computing

Kingston University international study centre

FSC pre-engineering -

Gift College Gujranwala

Matriculation -

The Oxford school Gujranwala
Muhammad Rehan Shakeel