Support Worker (Placement)
Aegis Aged Care Group
10.2024 - 11.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Promoted community integration by providing extensive physical, emotional and social support.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
- Coordinated with healthcare professionals to develop personalized care plans for clients, ensuring their specific needs were met.
- Assisted clients with personal care tasks, preserving their dignity and promoting independence.
- Supported clients in accessing community resources, enhancing their integration and participation in community activities.
