Muhammad Shakeel Muneer
Darra,QLD
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
15
15
years of professional experience
Work History
Supervisor
Minor Hotels (Oaks Casino Towers)
Brisbane, Australia
12.2014 - Current
- Ensuring all rooms are cared for and inspected according to standards
- Protecting equipment and making sure there are no inadequacies
- Insuring Workplace Health and Safety at Oaks adhered to the utmost highest Australian standards
- Keeping the upkeep of guest accommodation as per the 4-star resort policies
- Developing a workflow for daily management and provision of Housekeeping for the venue
- Train housekeepers on cleaning and maintenance tasks
- Check rooms and common areas, including stairways and lounge areas, for cleanliness
- Schedule shifts and arrange for replacements in cases of absence
- Establish and educate staff on cleanliness, tidiness, and hygiene standards
- Motivate team members and resolve any issues that occur on the job
- Respond to customer complaints and special requests
- Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves.
Delivery Driver
Own Business
Brisbane, QLD
01.2018 - 08.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
Mechanic Assistant
Taxi Services Fl - Afc Transportation
Sydney, NSW
03.2009 - 06.2010
- Worked alongside senior mechanics to gain hands-on experience with advanced repair techniques and tools.
- Performed oil changes, tire rotations, and other routine maintenance tasks to keep vehicles running smoothly.
- Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
- Cleaned and organized work areas, tools and equipment to support productivity.
- Enhanced workshop efficiency with proper tool organization and inventory management.
- Performed oil changes, tire rotations and basic vehicle maintenance in alignment with customer requests.
Education
Bachelor of Professional Accounting - Accounting and Finance
Holmes Institute Brisbane
Brisbane, QLD01.2019
Diploma of Information Technology - IT
Australia National Institute of Business
Brisbane, QLD01.2015
Automotive Technology Advance Diploma - Mechanical
New England College of Technology
Brisbane, QLD01.2012
Diploma in Business - Business
TAFE
Sydney, NSW01.2009
Skills
- MYOB
- Peachtree
- Finance
- Accounting
- Audit
- Office 365
- Communication and teamwork
- Ability to meet deadline
- Enthusiastic, hard-working, and eager to learn
References
Available upon request
Hobbies and Interests
- Football
- Movies
- Reading
Additional Information
Hard working
Pactuall
Honest
Quick learner
Team player
Timeline
Delivery Driver
Own Business
01.2018 - 08.2020
Supervisor
Minor Hotels (Oaks Casino Towers)
12.2014 - Current
Mechanic Assistant
Taxi Services Fl - Afc Transportation
03.2009 - 06.2010
Bachelor of Professional Accounting - Accounting and Finance
Holmes Institute Brisbane
Diploma of Information Technology - IT
Australia National Institute of Business
Automotive Technology Advance Diploma - Mechanical
New England College of Technology
Diploma in Business - Business
TAFE