Muhammad Sikandar Uppal
Sydney,NSW
Summary
Dedicated System Business Analyst with a proven track record of optimizing business systems and enhancing
efficiency. Proficient in Power BI, MS Power Automate, SharePoint, and experienced in implementing time and
attendance systems. Committed to breaking down and improving systems to meet current and future business needs.
Overview
1
1
year of professional experience
Work History
IT Support Analyst
Pak Telecom Pty Ltd
Melbourne, VIC
08.2022 - 07.2023
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Conducted testing of software and systems to ensure quality and reliability.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Education
Professional Year Program - Business Information Systems
ACS
Sydney, NSW04-2024
Bachelor of Science - Business Information Systems
Australian Institute Of Higher Education
Sydney, NSW12-2023
Skills
- Data AnalysIs;Proficient in analytical,
statistical, and programming skills for working
with data
- Power Bi;Advanced expertise in creating
actionable reports, data analytics, data
transformation, and data visualization
- Azure; Strong technical knowledge of
Microsoft Azure for data-related tasks
- Trend Analysis; Capable of analyzing large
datasets to identify useful trends and patterns
- Problem Solving; Experienced in developing
data-based solutions for business challenges
Dashboards and Reports; Experienced in
building and maintaining dashboards, reports,
and automated reporting processes
Dashboard creation
- Collaboration; Effective at working with cross
functional teams to develop data-driven
solutions
- MS365: Proficent
- Effective Communication; Skilled in clearly
communicating data findings to stakeholders
Languages
English
Full Professional
Urdu
Native/ Bilingual
Punjabi
Full Professional
Hindi
Professional
Arabic
Limited
Affiliations
- Book Reading
- Camping
- Traveling
- Cricket
- Badminton
Timeline
IT Support Analyst
Pak Telecom Pty Ltd
08.2022 - 07.2023
Professional Year Program - Business Information Systems
ACS
Bachelor of Science - Business Information Systems
Australian Institute Of Higher Education
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