Dependable with strong conflict management and organizational skills. Well-versed in accurate cash handling and top-quality customer service. Enthusiastic about positively impacting business operations by maximizing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Security Supervisor
MCS Security
Perth , Wa
04.2022 - Current
Recorded incident reports with detailed accounts of occurrences.
Oversaw team of security officers and managed scheduling and performance evaluations.
Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
Analyzed and investigated incidents alongside functional management and security supervisors.
Cheff
Peel Alehouse Mandurah
Madurah, WA
12.2021 - 04.2022
Handled and stored food to eliminate illness and prevent cross-contamination.
Monitored line processes to maintain consistency in quality, quantity and presentation.
Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Security Officer
Black Swan Security
Perth , Wa
07.2020 - 12.2021
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Checked and verified photo identification prior to granting facility access.
Retail Assistant
IGA Supermarket
North Perth , Wa
01.2019 - 07.2020
Balanced and organized cash register by handling cash, counting change and storing coupons.
Greeted customers, helped locate merchandise and suggested suitable options.
Used POS system to process sales, returns, online orders and gift card activations.
Approached browsing customers to initiate conversations to determine buying preferences.
Car Rental Agent
Budget Car Rental
Balcatta, WA
05.2018 - 12.2018
Managed multiple tasks in high-volume environment.
Responded quickly to customer inquiries, answering questions and offering insight into products.
Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
Addressed guest complaints and resolved issues to promote satisfaction.