Muhammad Talha Zafar

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.

• Increased trainee knowledge with hands-on guidance and mentorship from experienced technicians.
• Expanded technical skillset through continuous learning and applying new techniques in daily tasks.
• Proactively identified potential problems with equipment through regular inspections, preventing future malfunctions or breakdowns.
• Optimized resource utilization by effectively prioritizing multiple simultaneous assignments based on urgency levels and deadlines.

• Operated forklift and front end loader safely to pick up and move loads.
• Managed inventory levels to ensure a consistent supply of raw materials for batch production.
• Fostered a culture of continuous improvement within the batching department by encouraging open communication and idea-sharing among team members.
• Assisted in the development of new product formulations by conducting small-scale test batches.
• operate front end loader and excavator
• using bobcat to clean yard
• batching concrete using batch command
• planing and scheduling trucks
• monitoring water recycling using skada monitoring
• trucks allocations using command series
• placing new orders and ammending existing customer orders

• Improved workplace safety by conducting thorough risk assessments and implementing necessary control measures.
• Mentored and supported staff in identifying and implementing procedures and practices to protect safety and security of workers.
• Conducted comprehensive hazard analyses to identify potential risks, developing strategies to mitigate or eliminate them effectively.
• Championed behavioral-based safety initiatives that focused on identifying at-risk behaviors and coaching employees towards safer practices.
• Implemented regular toolbox talks covering relevant health and safety topics, keeping employees informed about best practices.
• Coordinated industrial hygiene efforts such as air sampling and noise monitoring, successfully maintaining compliance with regulatory requirements.
• Created safe work environment by complying with safety, health, and security requirements.

westgate tunnel project

working with team of experienced structural engineers and learning design process as per australian standards and design practices.

prepration of inhouse developed excel sheetsas per australian standards for design optimisation.

• Monitored project progress closely, promptly addressing any deviations from the plan or schedule.
• Increased stakeholder satisfaction with frequent progress updates and transparent reporting methods.