Muhammad Usman Ashraf
Security Officer
Woodville North,SA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Security Guard
AIG Securities
Adelaide, SA
06.2022 - Current
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
Night Auditor
The Sebel Harbourside
Kiama, NSW
01.2021 - 10.2021
- Customer Invoicing and Receipting
- Complete check of day to day transaction
- Charging accounts of customers and fixing/reconciling accounts if there is any issue
- Helping and resolving customer issues
- Chasing creditors and processing accounts
- Liaise with financial officer to complete month end reporting
- Accountant
Restaurant Crew Member
McDonald's Restaurant
Fairy Meadow, NSW
09.2020 - 06.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Followed food safety protocols and best practices as instructed by ServSafe training.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
Front Desk Officer
Business Cents
Alice Springs, NT
12.2018 - 01.2020
- Clients Invoicing and Receipting
- Supplier Payments and Expenses
- Debt Collection
- Managing Accounts Payable of 5 aborignal Community Stores
- Followed company security and check-in policies and procedures and reported suspicious activity to supervisor.
- Reconciliations of Key Accounts
- Entered and updated sensitive customer information.
- Planned coverage needs and organized services to support incoming special events.
Education
Graduate Diploma - Business Administration
Holmes Institute
03.2015 - 03.2016
Certificate II Security
Marksman Security
Adelaide, SASkills
Physical stamina
Legible report writing
Keen observer
Security operations experience
Safety and security
File and records management
Punctuality
Emergency Management
Work ethic
[Language] fluency
Staff Management
Timeline
Security Guard
AIG Securities
06.2022 - Current
Night Auditor
The Sebel Harbourside
01.2021 - 10.2021
Restaurant Crew Member
McDonald's Restaurant
09.2020 - 06.2021
Front Desk Officer
Business Cents
12.2018 - 01.2020
Graduate Diploma - Business Administration
Holmes Institute
03.2015 - 03.2016
Certificate II Security
Marksman Security