Muhammad Zohaib Zafar
Canberra
Summary
Dedicated and vigilant Crowd Control and Patrolling Guard with 3 years of experience in ensuring public safety and enforcing security measures. Skilled in conducting thorough patrols, monitoring surveillance equipment, and executing crowd management strategies to mitigate risks. Possess strong communication and conflict resolution skills, adept at collaborating with teams to uphold security protocols and protect assets. Proven skills in coordinating operations, maintaining records and completing daily logs and reports. Experienced in accurately and efficiently managing schedules, inspections and corrective actions.
Overview
2
2
years of professional experience
Work History
Control Room Operator
Nobile Protective Services
11.2019 - 05.2021
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
- Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
- Demonstrated adaptability during periods of change, embracing new technologies or methodologies to improve overall control room functionality.
- Developed strong relationships with vendors and suppliers, facilitating effective coordination for equipment repairs or replacements when necessary.
- Supported continuous improvement efforts by participating in regular training sessions and staying current on industry best practices.
- Improved system reliability with thorough equipment inspections and timely performance of preventative maintenance tasks.
- Observed equipment in operation, system activities and control readouts on continuous basis.
Petrol Guard
RSS Personnel Security Services
01.2019 - 06.2019
- Improved team communication through active participation in guard shift briefings and maintaining an open line of contact with colleagues during shifts.
- Conducted risk assessments before shifts to identify potential threats or areas needing additional attention for improved safety measures.
- Responded swiftly to emergencies, assessing situations and initiating appropriate action plans to mitigate risks.
- Reduced incidents of trespassing by vigilantly monitoring surveillance cameras and access control systems.
- Provided first aid assistance when required until medical professionals arrived on scene for further treatment if needed.
- Collaborated with law enforcement during investigations, providing accurate reports and supporting evidence as needed.
- Managed visitor parking areas efficiently by directing traffic flow and ensuring compliance with posted regulations regarding lot usage restrictions.
Education
Masters Of Information Technology - Computer Networking
Charles Sturt University
Melbourne, VIC12.2019
Skills
- System monitoring
- Security camera monitoring
- Incident Reporting
- Proactive Approach
- Alarm Management
- Situational Awareness
- Equipment Maintenance
- Data Entry
- Pressure monitoring
- Conflict Resolution
- Crowd Control
- Site Security
- First Aid/CPR
ACT Full Driving License
Expires 11 December 2027
Working With Vulnerable People
Expires: 6 October 2026
Timeline
Control Room Operator
Nobile Protective Services
11.2019 - 05.2021
Petrol Guard
RSS Personnel Security Services
01.2019 - 06.2019
Masters Of Information Technology - Computer Networking
Charles Sturt University
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