MUHAMMED HASSAN
Brisbane,Australia
Summary
Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience. career objective experience
Overview
4
4
years of professional experience
Work History
Crew Team Member
Red Rooster
Ripley, QLD
07.2023 - Current
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Used proper techniques to prepare food and ingredients.
- Contributed to the achievement of company targets through consistent delivery of high-quality service.
Team Member
Pizza Hut
Brisbane, Queensland
10.2022 - 05.2023
- Greeted customers by courteously and displayed respectful attitude, helped them in any manner possible to ensure optimal customer satisfaction and build lasting relationships with customers
- Processed orders and detailed transaction information to customers
- Processed orders, returns, and exchanges in an accurate and efficient manner
- Responded to telephone inquiries and complaints following standard operating procedures
- Sweeped and mopped the floor everyday to create a clean and safe environment., Prepared and served food and beverages to customers
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests Also Memorized menu to help diners make informed meal choices
- Processed payments and completed register transactions accurately
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Sweeped and kept the store clean and tidy.
Waiting Staff Member
Pappadams Indian Bistro
Brisbane, Queensland
10.2022 - 03.2023
- Greeted and accommodated guests, building positive experience from first interaction.
- Prepared and served food and beverages to customers.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests Also Memorized menu to help diners make informed meal choices.
- Processed payments and completed register transactions accurately.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Sweeped and kept the store clean and tidy.
Customer Service Representative
Royal Bakery
Kerala
09.2021 - 06.2022
- Greeted customer with a smile and helped them in finding what they came looking for to ensure customer satisfaction
- Acquired skills in dealing with different personalities, being organised, time management and taking initiative to step out of my comfort zone and solve problems
- Kept detailed information about the products and stocks available
- Handled transactions with customer.
- Kept the store spotless.
Education
Certificate III - Light Vehicle Mechanics
Skills Institute
Slacks Creek, QLDSkills
- Honesty and integrity
- Great communication skills
- Ability to multitask
- Friendly and helpful
- Hard working
- Responsible and reliable
Timeline
Crew Team Member
Red Rooster
07.2023 - Current
Team Member
Pizza Hut
10.2022 - 05.2023
Waiting Staff Member
Pappadams Indian Bistro
10.2022 - 03.2023
Customer Service Representative
Royal Bakery
09.2021 - 06.2022
Certificate III - Light Vehicle Mechanics
Skills Institute