Muhammad Saad
Melbourne
Summary
Started as a Housekeeper, gaining hands-on experience in maintaining high cleanliness standards, attention to detail, and time management. Currently working as a Room Checker, ensuring quality control, upholding luxury hotel standards, and coordinating with housekeeping teams for seamless guest experiences. Skilled in using industry-specific software and handling lost property inquiries. Passionate about delivering exceptional service and maintaining excellence in hotel operations.
Overview
2
2
years of professional experience
Work History
Housekeeping Supervisor
Langham
Melbourne
10.2024 - Current
- Inspecting cleaned rooms to ensure they meet housekeeping and brand standards.Coordinating with housekeeping staff to address any deficiencies.Providing feedback to housekeeping teams for continuous improvement.Coordinating with housekeeping staff to address any deficiencies.
Housekeeper
Langham melbourne
Melbourne
09.2023 - 09.2024
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Observed proper use of chemicals when cleaning various surfaces.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Communicated with customers about requests for additional supplies or cleaning services.
Education
Diploma of Business - Business
Deakin College
Melbourne10-2023
Bachelor of Business - Business Administration
Deakin University
MelbourneSkills
- Customer service
- Team collaboration
- Problem resolution
- Time management
- Quality assurance
- Guest relations
- Room inspection
- Task assignment
Languages
Urdu
First Language
English
Advanced (C1)
C1
Timeline
Housekeeping Supervisor
Langham
10.2024 - Current
Housekeeper
Langham melbourne
09.2023 - 09.2024
Diploma of Business - Business
Deakin College
Bachelor of Business - Business Administration
Deakin University