Muhammet Burak Karaca

• Operated with safety and skill to avoid accidents and delays.
• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Dropped and hooked trailers and changed configuration of equipment.
• Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
• Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.

• Completed on-time deliveries by choosing best and most efficient routes.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Delivered packages to customer doorsteps and business offices.
• Communicated customer complaints, requests and feedback to company management for swift resolution.
• Recorded each delivery using proper paperwork before leaving warehouse.

• Prepared various import, export and supplier forms for customs submittal.
• Consulted with suppliers and agents to arrange proper in-transit permissions to ship to various locations.
• Compiled purchase orders to post international shipments in company logs.
• Developed market development plan for range of products for defined regions.
• Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.

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• Advised customers on transportation options, types of carriers or shipping routes.

• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Kept clients engaged in social networks and communities for personal health and growth.
• Promoted community integration by providing extensive physical, emotional and social support.

• Gathered financial information, prepared documents, and closed books.
• Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
• Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
• Reconciled accounts and reviewed expense data, net worth and assets.