Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Muhunthini Kumarathasen

Melbourne,Victoria

Summary

I am a friendly person who is open to learning new skills for any position I am working in. I like to work within a team environment or if necessary work unsupervised. I have good time management skills and have good knowledge of what is required in administration, payrolls, and accounts payable positions. MYOB, bank reconciliation, numeric and cash handling skills are some of my strengths. I have good communication skills and know to always put the customerʼs needs first. I have successfully worked in the public sector before and enjoy this line of work and look forward to working in this area.

Overview

24
24
years of professional experience

Work History

Sales Consultant

Baby train
Melbourne
03.2024 - Current
  • Maintained accurate records of all sales activities in the CRM system.
  • Performed cold calls to prospective customers to introduce company offerings.
  • Provided detailed product information to customers, including features, prices, and availability.
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Advised customers on best practices when using company products or services.

Sales Consultant

The baby factory
Auckland
05.2008 - 01.2024
  • Customer service, supervisor Experience work with POS, Cash handling, Generally helpful and good communication, Phone order, Internet order, Stock control, Car seat installer, key holder
  • Provided detailed product information to customers, including features, prices, and availability.
  • Maintained accurate records of all sales activities in the CRM system.
  • Performed cold calls to prospective customers to introduce company offerings.
  • Recommended process improvements that could enhance sales performance.
  • Ensured customer satisfaction by providing follow-up support after purchases.
  • Cultivated productive relationships with existing customers through exceptional follow-up after sales.
  • Worked with fellow sales team members to achieve group targets.

Accounts Payable

Doric construction ltd
Auckland
01.2005 - 01.2007
  • MYOB, Bank reconciliations, Administration duties, Banking funds, Managing creditor/ debtor accounts, Mailings of customer accounts, Handling queries and Complaints
  • Performed daily bank reconciliations to ensure accuracy of account information.
  • Investigated customer queries regarding payment status or account balances.
  • Maintained an organized filing system for all financial records.
  • Prepared checks for vendors in a timely manner.

Checkout Operator

Eastridge New world – Kepa road Mission bay
05.2000 - 10.2005
  • Customer Service duties, Cash handling, Eftops, Packing of goods, Generally helpful and good communications
  • Resolved customer complaints in a professional manner.
  • Operated point-of-sale terminals to record customer purchases.
  • Followed store policies regarding returns, refunds, discounts.
  • Performed opening and closing procedures for store registers as required.
  • Performed price checks for customers.

Education

Bachelor of Information Technology -

London Business School
Auckland
04.2000

Skills

  • Good time management skills
  • Administration
  • Payrolls
  • Accounts payable
  • MYOB
  • Bank reconciliation
  • Numeric and cash handling skills
  • Good communication skills
  • Customer service
  • Experience with POS
  • Phone order
  • Internet order
  • Stock control
  • Car seat installer
  • Handling queries and complaints
  • Cash handling
  • Eftops
  • Packing of goods
  • Generally helpful and good communications
  • Sales proposal creation
  • Account Reconciliation
  • Time Management
  • Exceeds sales goals

References

Agnes Tauu, sylviaparybyfactory.co.nz, The Baby factory

Timeline

Sales Consultant

Baby train
03.2024 - Current

Sales Consultant

The baby factory
05.2008 - 01.2024

Accounts Payable

Doric construction ltd
01.2005 - 01.2007

Checkout Operator

Eastridge New world – Kepa road Mission bay
05.2000 - 10.2005

Bachelor of Information Technology -

London Business School

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Muhunthini Kumarathasen