Mujtaba Ali Mir
Melbourne
Summary
Resourceful professional in maintenance and repair, known for high productivity and efficient task completion. Skilled in troubleshooting, preventive maintenance, and safety compliance. Excel at time management, problem-solving, and teamwork, ensuring seamless operations and workplace safety.
Overview
8
8
years of post-secondary education
7
7
years of professional experience
Work History
Mobile Repair Technician
Myfone Repairs
Melbourne
09.2024 - Current
- Diagnosed mobile device issues using specialized diagnostic tools.
- Repaired smartphones and tablets by replacing screens and batteries.
- Provided customer support regarding device maintenance and troubleshooting.
- Assisted customers with product selection and inquiries.
- Provided product knowledge training to new sales associates.
- Managed inventory levels and conducted regular stock checks.
- Assisted customers with finding the right product for their needs.
Bricklayer
Singh Bricklaying Services
Melbourne
07.2023 - 09.2024
- Constructed brick walls and structures according to design specifications.
- Ensured proper mixing and application of mortar for bonding materials.
- Read blueprints to determine layout and dimensions for projects.
- Laid bricks in various patterns according to specifications.
- Mixed mortar by hand, wheelbarrow or mechanical mixer.
Inventory Supervisor
Pampus
Melbourne
01.2022 - 07.2023
- Supervised inventory management and ensured proper stock levels across multiple locations.
- Coordinated daily inventory audits to maintain accuracy and compliance with company standards.
- Developed work schedules to optimize labor allocation within the inventory department.
- Conducted regular safety inspections to promote a safe working environment for staff.
- Reported on inventory operations, stock levels and adjustments.
- Managed daily and weekly cycle accounts and adjusted inventory records to ensure accuracy.
- Assigned tasks to staff members in order to meet deadlines and maximize productivity.
- Analyzed daily inventory reporting to identify and correct errors, plan workflows and meet ordering requirements.
- Operated forklifts to move packages efficiently within the warehouse.
- Packaged, labeled and tagged goods before transfer.
Customer Service Representative
Host Plus
Melbourne
10.2021 - 12.2022
- Assisted customers with inquiries about services and account management.
- Resolved complaints by providing effective solutions and timely responses.
- Processed transactions accurately using company software and tools.
- Educated customers on product features and benefits during interactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Forklift Operator
United Parcel Service
Melbourne
10.2019 - 09.2021
- Operated forklifts to move packages efficiently within the warehouse.
- Loaded and unloaded trucks following proper safety protocols.
- Assisted in training new employees on forklift operation and safety measures.
- Loaded pallets onto trailers for shipment.
Education
Master of Science - Information And Computer Systems
Deakin University
Waurn Ponds, Vic 04.2019 - 11.2022
Bachelor of Science - Civil Engineering
St Gorgeous College of Engineering
Hyderabad, IND 07.2012 - 10.2016
Timeline
Mobile Repair Technician
Myfone Repairs
09.2024 - Current
Bricklayer
Singh Bricklaying Services
07.2023 - 09.2024
Inventory Supervisor
Pampus
01.2022 - 07.2023
Customer Service Representative
Host Plus
10.2021 - 12.2022
Forklift Operator
United Parcel Service
10.2019 - 09.2021
Master of Science - Information And Computer Systems
Deakin University
04.2019 - 11.2022
Bachelor of Science - Civil Engineering
St Gorgeous College of Engineering
07.2012 - 10.2016