Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
3
3
years of professional experience
Work History
Contract Administrator
Newcastle Engineering And Construction
03.2023 - Current
Created organized filing system to manage department documents.
Improved office operations by automating client correspondence, record tracking and data communications.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Negotiated and reviewed contracts to protect customer interests.
Manage and facilitate applications for essential services such as Water, NBN, Gas, and Electricity, ensuring timely and accurate processing.
Administer all aspects of fencing documentation, including the issuance of dividing fence notices to neighbouring properties.
Handle the scheduling and coordination of driveway inspections with local councils for various project sites.
Conduct weekly site visits every Monday to compile comprehensive reports, complete with photographic documentation, for the Construction Manager. These reports will outline any pending work on the site and prioritize tasks that require immediate attention and completion.
Check if the quotes match the materials we asked for. Make sure the quotes are correct
Double-check all invoices against the orders to make sure they're accurate before making payments.
Create a comprehensive MS Project Gantt chart for each project, clearly showing the start and completion dates of all activities. This will make it easy to monitor progress and ensure projects are delivered on time.
Conduct monthly meetings with all subcontractors to stay updated on project progress
Generate budget reports for every project, ensuring that material costs stay within the allocated budget
Team Member
Metro Petroleum
01.2021 - 03.2023
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Worked different stations to provide optimal coverage and meet production goals.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Bachelor of Construction Management - Construction
University of Newcastle
Newcastle, NSW
02.2025
Skills
Change Orders
Relationships and Rapport
Procurement
Telephone Etiquette
Contract Reviews and Edits
Construction Bid Preparations
Impressed Clients Easily With Good Attitude
Timeline
Contract Administrator
Newcastle Engineering And Construction
03.2023 - Current
Team Member
Metro Petroleum
01.2021 - 03.2023
Bachelor of Construction Management - Construction
Teaching and Demonstrating at Department of chemical engineering, Newcastle UniversityTeaching and Demonstrating at Department of chemical engineering, Newcastle University
Permanent Reliever Level 2 at Hunter New England Medical and Interventional ServPermanent Reliever Level 2 at Hunter New England Medical and Interventional Serv