Mumthaz Ali
Narren Warren
Summary
Hardworking General Laborer with dedicated work ethic and solid industry background. Knowledgeable with operations of heavy and light equipment to accomplish tasks. Reliable and works well in varying conditions.
Overview
6
6
years of professional experience
Work History
Production Worker
RiseNGrills (Factory)
Dandenong South, Victoria
02.2025 - Current
- Inspected finished products for quality assurance and compliance.
- Followed safety protocols to maintain a secure work environment.
- Collaborated with team members to streamline production processes.
- Loaded and unloaded materials for efficient workflow management.
- Maintained cleanliness of work area to ensure operational efficiency.
- Reported equipment malfunctions to supervisors for timely repairs.
- Communicated with team members regarding tasks assigned during shift.
- Followed safety protocols while operating machines and equipment.
- Inspected product quality prior to packaging and shipment.
Home Sales Officer
Reliance Jio Infocomm Limited
Kerala
08.2024 - 12.2024
- Direct Sales: Identify potential customers in assigned territories and generate sales by offering Jio products (such as JioFiber, JioPhone, Jio SIM cards, etc.) through face-to-face interaction at customers' homes.
- Product Knowledge: Develop an in-depth understanding of Jio's products and services to effectively communicate benefits, features, and value propositions to customers.
- Customer Needs Assessment: Conduct home visits to understand customer requirements, offer personalized recommendations, and help them select the most suitable Jio products or services.
- Customer Support: Assist with post-sales support, ensuring customers are fully satisfied with their Jio products and services. Facilitate smooth installation and activation processes.
- Achievements: Winner of Onam Sales Contest
Customer Service Executive
Sutherland Global Services
Kerala
09.2022 - 07.2024
- Customer Interaction: Engage with customers via live chat, answering inquiries, troubleshooting issues, and providing solutions related to products, services, or accounts.
- Issue Resolution: Address customer concerns in real-time, ensuring they are resolved to the customer's satisfaction while adhering to company policies and procedures.
- Product Knowledge: Maintain an in-depth understanding of our products or services to effectively guide customers and resolve issues.
Assistant Accountant
Vinstar Industries
Kerala
09.2020 - 07.2022
- Supports the accounting team in managing daily financial tasks.
- Maintaining accurate records and ensuring compliance with company and regulatory standards.
- Prepare and process invoices, receipts, and payments.
- Provide administrative support to the accounting team.
- Handle any additional tasks assigned by the Senior accountants or Manager.
Education
Bachelor of Commerce - Management in Information Technology
Bharata Mata College
Kerala12.2020
CBSE Seniors School certificate Examination (12th Grade) -
Saint Peters Senior Secondary School
Kerala04.2017
Skills
- Quality assurance
- Equipment maintenance
- Safety protocols
- Production processes
- Inventory management
- Customer relationship management
- Effective communication
- Hazardous material handling
- Work order processing
- Active listening
References
Reference up on your request.
Extracurricular Activities
Member of Football Academy, Freefitup, Kerala, 07/01/22, 12/01/23, Played as member in the team for many matches and won women of the match in a tournament., Support and motivate team members prior to and during competitions, encouraging performance and improvement., Delegate maintenance responsibilities to committee members based on interests and abilities ensuring club facilities meet competition standards.
Timeline
Production Worker
RiseNGrills (Factory)
02.2025 - Current
Home Sales Officer
Reliance Jio Infocomm Limited
08.2024 - 12.2024
Customer Service Executive
Sutherland Global Services
09.2022 - 07.2024
Assistant Accountant
Vinstar Industries
09.2020 - 07.2022
Bachelor of Commerce - Management in Information Technology
Bharata Mata College
CBSE Seniors School certificate Examination (12th Grade) -
Saint Peters Senior Secondary School