An approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed, with a proven track record of developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need.
Overview
3
3
years of professional experience
Work History
RESIDENT MENTOR
UNIVERSITY OF QUEENSLAND
01.2023 - Current
Help set up events held by UQ
Enforcing dorm rules
Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Enforced policies and safety standards through building and room rounds.
Coordinated activities and events to create a safe, positive and inclusive environment.
Provided crisis management and intervention during emergency situations.
Monitored student behavior and responded to disciplinary issues in accordance with established policies.
Facilitated the smooth transition of new students into the residential program.
Conducted weekly meetings with students to review goals, address issues, and provide support.
FOOD SERVICE ASSISTANT
ST ANDREWS WAR MEMORIAL HOSPITAL
09.2022 - Current
Timely preparing and serving meals to customers
Ensuring health and safety regulations are adhered to
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Learned other teammates' work tasks to train as backup.
Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Supported restaurant closing, restocking items and reporting shortages.
ADMINISTRATIVE CLERK AND PROCUREMENT ASSISTANT
CHILMUND
12.2021 - 08.2022
Filing, orgnisation and time managment
Bookkeeping, working with spreadsheets
Making telephone calls, emailing
Entered data into system and updated customer contacts with information to keep records current.
Created and updated records and files to maintain document compliance.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Arranged meetings and appointments and updated records to assist management.
VOLUNTEERING PRESIDENT
INTERACT ROTARACT
01.2020 - 12.2021
Provide donations to charities
Organise fundraising activities
Do charity work like showering stranded people if required
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Education
ORDINARY LEVEL -
Watershed College
Marondera, Zimbabwe
High School Diploma -
Watershed College
Marondera, Zimbabwe
BACHELOR OF COMMERCE - International Business And Marketing
THE UNIVERSITY OF QUEENSLAND
2025
Skills
SOFT SKILLS:
Customer service
Leadership skills
Organisation
Compassionate
Patient
Administrative Duties
Progress Documentation
Database
Excellent Communication
Timeline
RESIDENT MENTOR
UNIVERSITY OF QUEENSLAND
01.2023 - Current
FOOD SERVICE ASSISTANT
ST ANDREWS WAR MEMORIAL HOSPITAL
09.2022 - Current
ADMINISTRATIVE CLERK AND PROCUREMENT ASSISTANT
CHILMUND
12.2021 - 08.2022
VOLUNTEERING PRESIDENT
INTERACT ROTARACT
01.2020 - 12.2021
ORDINARY LEVEL -
Watershed College
High School Diploma -
Watershed College
BACHELOR OF COMMERCE - International Business And Marketing