Developed skills in fast-paced courtroom environment, seeking to transition into new field. Demonstrates strong organizational and communication abilities, along with solid understanding of legal procedures and public service. Ready to bring detail-focused approach to new professional challenge.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Court Officer
Attorney General's Department
02.2025 - Current
Executing criminal orders, including imprisonment, remand in custody, suspended and restored sentences, breach and bail condition reports, and transcripts as requested by the judge
Processing Domestic Violence (DV), criminal, and child protection applications, including listing applications, and issuing interim and confirmed orders
Managing Personal Violence Orders (PVO) and related documentation
Assisting police with locating judges for remand warrants and supporting court procedures
Responding to emails from the public and addressing inquiries
Receiving and processing fine payments and performing JP duties for document certification
Creating and organizing daily court files from Axon system
Setting up and preparing courtrooms for daily proceedings
Maintained a respectful atmosphere during high-profile cases, upholding the dignity of the court and its proceedings.
Assisted in the enforcement of court orders by coordinating with relevant authorities and monitoring case progress.
Managed sensitive documents for accurate record-keeping, contributing to a more organized legal system.
Senior Correctional Officer
The Geo Group
01.2020 - 01.2025
Mentored junior correctional officers, sharing best practices in effective inmate management strategies.
Managed inmate work assignments, ensuring productive utilization of labor resources within the correctional facility.
Collaborated with multidisciplinary teams to develop individualized treatment plans for inmates, promoting successful reintegration into society.
Maintained accurate records of all interactions with inmates in accordance with departmental guidelines on documentation standards.
Maintained safety and security within the correctional facility through diligent monitoring and supervision of inmates.
Promoted a culture of inclusivity by treating all staff, inmates, and visitors with dignity and respect, regardless of race, religion, or gender identity.
Facilitated communication between inmates and their families, ensuring compliance with visitation policies and procedures.
Responded swiftly to medical emergencies within the institution, providing first aid care while awaiting professional assistance when necessary.
Assisted in coordinating transportation arrangements for court appearances, medical appointments, and inter-facility transfers for inmates.
Enhanced inmate rehabilitation by implementing evidence-based programming and support services.
Led training programs for newly hired correctional officers, emphasizing safety protocols and proper use of restraint equipment.
Conducted thorough searches for contraband, preventing potential threats to the safety of staff and inmates.
Provided crisis intervention during emergencies, utilizing de-escalation techniques to maintain a calm environment.
Assisted in the development of institutional policies that promoted fairness, consistency, and respect among staff and inmates alike.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Conducted routine and emergency head counts.
Completed intake paperwork, fingerprints, and searches.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Booked new inmates into facility and processed inmates for release.
Interviewed inmates to obtain information and assess needs.
Received and accounted for personal possessions and determined inmate work assignments.
Personal In-Home Caregiver
Frank Sergi Family
01.2021 - 02.2024
Monitored client progress regularly, adjusting care plans as necessary for optimal results.
Maintained client health with proper medication administration and timely medical appointments.
Upheld strict confidentiality standards while handling sensitive information related to clients'' personal lives and medical conditions.
Exemplified strong problem-solving skills in addressing various challenges encountered during in-home caregiving assignments.
Ensuring the machine has access to a clean, safe water supply for water dialysis 4 times a day.
Monitoring and recording chlorine and chloramine level is crucial , and having clear protocol
Family Case Worker
Forrest Community Services
03.2019 - 03.2023
Collaborated with other professionals to coordinate comprehensive care for clients.
Implemented evidence-based interventions designed specifically for at-risk youth populations.
Educated clients on available social services programs, empowering them to make informed decisions about their path toward selfsufficiency.
Assisted clients in navigating complex legal proceedings related to child welfare cases, advocating for their rights throughout the process.
Monitored progress towards case goals, adjusting strategies as needed to ensure success for each family unit.
Streamlined access to community resources by connecting families with appropriate services such as housing, healthcare, and educational programs.
Served as a liaison between families and other community partners, facilitating collaboration and resource sharing for greater support.
Dental Assistant
Yambil Dental Care
01.2019 - 01.2023
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Prepared and arranged instruments, medications, and required materials for dental procedures.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Documented patient dental health information, medical history, and vital signs for future reference.
Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Explained treatment procedures and instructed patients on home care guidelines.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Mortician
Collier Trenerry Funeral Home
08.2016 - 01.2023
Streamlined office procedures for greater efficiency in scheduling appointments and managing client communications.
Provided consistent communication between clients and staff members throughout the planning process for a smooth experience during difficult times.
Provided seamless funeral arrangements, coordinating with vendors such as florists, musicians, and clergy members.
Ensured compliance with all state and federal regulations for funeral home operations.
Collaborated with grieving families to plan unique ceremonies that celebrated cultural traditions or religious beliefs.
Facilitated grief support groups for those who experienced loss, fostering connections among participants.
Meticulously prepared bodies for viewing or cremation according to family requests.
Enhanced the reputation of the funeral home through community outreach and involvement in local events.
Improved client satisfaction by providing compassionate and professional funeral services.
Implemented innovative marketing strategies that increased visibility within the community.
Developed strong relationships with local hospices, hospitals, and nursing homes to provide timely end-of-life services.
Performed embalming processes while adhering to strict health and safety guidelines.
Increased revenue by upselling premium products and services to clients in need.
Counseled families through the process of making difficult decisions during their time of grief.
Conducted staff training sessions on best practices in customer service when working with bereaved individuals.
Picked up deceased at private homes, hospitals and county morgues.
Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
Skills
Patience and tolerance
Integrity and honesty
Office administration
Legal research
Courtroom management
First aid training
Document review
File management
Court procedures
Proofreading
Teamwork and collaboration
Problem-solving
Time management
Courtroom order
Attention to detail
Problem-solving abilities
Multitasking
Excellent communication
Active listening
Effective communication
Adaptability and flexibility
Professionalism
Continuous improvement
Professional demeanor
Legal documentation
Legal compliance
Courtroom procedures
Certification
Mortician Training and Certification - Australia Funeral Director Associate
Bachelor of Science psychology - University of Malaya
Certificate 1V Forensic Scientist - ICI Australia
Mental Health First Aider - MHFA
Diploma of Community services - TAFE
Certificate of Safeguarding children and Vulnerable adults - Alison Training
Certificate of Child Protection and Welfare - Alison Training
Certificate of Fundamentals of Domestic Violence and Abuse - Alison Training.
Certificate 3 of Correctional Officer - VET
Dialysis Water Treatment Training - NSW Health Department.