MUNISH KUMAR
Clyde North,Australia
Summary
Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Experienced administrator focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset. Brings progressive industry experience, willingness to learn and adaptability to changing circumstances.
Overview
14
14
years of professional experience
Work History
Administration Officer
Migration Fast
Brisbane, Australia
08.2020 - Current
- Managed incoming mail, responding to general inquiries where appropriate or redirecting them as necessary
- Utilize excellent communication skills when interacting with customers both face-to-face and over the telephone
- Developed effective customer service strategies and procedures for dealing with customer inquiries
- Answered phone calls and emails from clients to address questions, complaints, and needs.
- Provided regular and timely status reports to internal management team
Team Member
Retail
Brisbane, Australia
04.2014 - 08.2020
- Communicated effectively with customers, supervisors, and team members
- Adapted quickly to changing priorities and demonstrated flexibility in responding to customer needs
- Documented best practices for future reference when dealing with similar scenarios
- Maintained a high level of accuracy when entering data into the system
Business Executive
Shriram Transport Finance Company
Kaithal, India
10.2010 - 12.2013
- Analyzed financial data, identified trends, and developed strategies to maximize revenue opportunities
- Established key performance indicators to measure progress towards organizational goals
- Cultivated relationships with customers through proactive engagement initiatives
- Check the collection and follow up with the clients
- Developed comprehensive marketing campaigns to drive sales volume up
Education
MASTER OF BUSINESS ADMINISTRATION AND MASTER OF PROFESSIONAL ACCOUNTING -
Holmes Institute
Brisbane11.2017
BACHELOR OF ARTS -
Kurukshetra University
01.2009
Skills
- Computer Literacy
- Strong Oral And Written Communication Skills
- Can Do Attitude
- Superb Attention To Detail
- Documentation and control
- Administrative support
- Relationship building
Languages
Hindi
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
Administration Officer
Migration Fast
08.2020 - Current
Team Member
Retail
04.2014 - 08.2020
Business Executive
Shriram Transport Finance Company
10.2010 - 12.2013
MASTER OF BUSINESS ADMINISTRATION AND MASTER OF PROFESSIONAL ACCOUNTING -
Holmes Institute
BACHELOR OF ARTS -
Kurukshetra University
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