Gombogarav Munkhshur
Brisbane,QLD
Summary
With a proven track record at Yuna, I excel in guest relations management and safe food handling, enhancing dining experiences through meticulous attention to order accuracy and superior customer service. My leadership significantly improved team efficiency and customer satisfaction, showcasing my ability to solve complex problems and maintain high standards in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Waitress
Korean restaurant
Sydney , Nsw
04.2023 - 12.2023
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Answered questions about menu items, ingredients, and pricing.
- Replenished beverages when necessary.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Greeted customers, answered questions and recommended specials to increase profits.
Assistant Restaurant Manager
Yuna
Ulaanbaatar , UB
07.2022 - 03.2023
- Assisted in recruiting, training, and scheduling staff members.
- Provided leadership and direction to restaurant employees.
- Ensured compliance with health and safety regulations.
- Monitored customer service standards and took corrective action when needed.
- Supervised food preparation, ordering of supplies, and inventory control.
- Resolved customer complaints in a timely manner.
- Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
Education
Bachelor of Arts - Hospitality Administration And Management
Mongolian University of Science And Technology
Ulaanbaatar, Mongolia 06-2023
Skills
- Order Accuracy
- Menu Recommendations
- Safe Food Handling
- Dining area maintenance
- Customer Service
- Guest Relations Management
- Complex Problem-Solving
- Greeting guests
- Food and beverage pairings
- Order Taking
- Menu Memorization
Languages
English
Full Professional
korean
Professional
mongolian
Full Professional
Timeline
Waitress
Korean restaurant
04.2023 - 12.2023
Assistant Restaurant Manager
Yuna
07.2022 - 03.2023
Bachelor of Arts - Hospitality Administration And Management
Mongolian University of Science And Technology
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