Munkhtsengel Temuulen
Macquarie Park
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
8
8
years of professional experience
Work History
Sales Associate
Ralph Lauren
09.2024 - Current
- Provided customer service, assisted clients with merchandise selection, and developed commercial relationships with clients
- Supported store operations, including visual merchandising, stock control, back-of-house processes, and achievement of annual sales targets
- Ensured all merchandise met quality standards and addressed inquiries or concerns promptly
- Processed transactions efficiently, ensuring accuracy in cash handling, returns, and exchanges
Sales Partner
UNIQLO
03.2024 - 09.2024
- Received, unpacked, and inspected incoming shipments of merchandise, verifying accuracy against purchase orders, and ensuring quality standards were met
- Utilized inventory management software or systems to track stock levels, update records, and generate reports as needed
- Assisted with inventory management tasks such as restocking merchandise, conducting regular stock checks, and processing deliveries
- Assisted customers on the sales floor, ensuring all merchandise met quality standards and addressing inquiries or concerns promptly
Marketing Associate
Wooden Bar & Grill
01.2023 - 02.2024
- Formulated marketing strategies aligned with the bar's objectives, leveraging a mix of traditional and digital channels to maximize reach and engagement
- Managed the bar's online presence, including updating the website with current information, menus, and promotions
- Assisted in the planning and execution of special events and promotions, including coordinating with vendors and sponsors
- Provided support to the management team with additional marketing-related tasks and initiatives as needed
- Responded to customer inquiries and resolved issues or complaints in a professional and timely manner
Marketing Manager
Shoppy LLC
10.2018 - 05.2022
- Developed creative briefs and directed creative strategies to achieve objectives for all advertising and public-facing communications, including print, digital, and video assets
- Conceptualized and executed multichannel campaigns across the prospect and customer lifecycle, ensuring consistent messaging and alignment across all channels
- Served as Operations Manager for Shoppy Music and Shoppy Lux, overseeing strategic initiatives and team coordination
- Managed content updates for customer and internal touchpoints, set budget guidelines, participated in events, documented business processes, and provided sales support
- Collected customer and market insights to inform outreach strategies, increase customer conversions, and generate qualified leads
- Evaluated the effectiveness of current marketing initiatives through tracking and analysis, making optimizations to enhance impact
- Presented ideas and final deliverables to internal and external teams and communicated marketing programs, strategies, and budgets to senior leadership
Store supervisor
H&M
01.2018 - 05.2018
- Consistently achieved daily sales targets and contributed to the store's overall sales and profit performance
- Built strong commercial relationships with clients, resulting in a growing customer database
- Delivered exceptional customer service while maintaining a consultative and professional approach
- Scheduled staff rosters and provided operational support to ensure smooth daily operations
- Ensured the store was well-stocked, maintaining adequate inventory both on the shop floor and in the stockroom
- Assisted clients with a range of post-sale services, including alterations, and managed written and phone correspondence regarding special requests, new arrivals, and customer satisfaction with services and merchandise
- Generated and presented weekly sales reports to senior management
Sales Assistant
H&M
01.2017 - 01.2018
- Maintained a clean and organized sales floor, ensuring merchandise displays were attractive and fully stocked
- Accurately and efficiently processed transactions through the point-of-sale (POS) system, handling cash, credit/debit cards, and other payment methods
- Supported inventory management by restocking merchandise, conducting regular stock checks, and efficiently processing deliveries
- Delivered excellent customer service by promptly and courteously greeting and assisting customers
- Addressed customer inquiries and resolved issues or complaints professionally and in a timely manner
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
Education
Bachelor of Business Administration -
Citi University
Ulaanbaatar Mongolia05.2018
Department of Video Editing and Production -
Korea College of Media Arts
South Korea05.2016
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Flexible schedule
Skills Languages - Languages
- Mongolian, Native
- Korean, Intermediate
- English, Intermediate
Languages
English
Professional Working
Mongolian
Native or Bilingual
Korean
Limited Working
Timeline
Sales Associate
Ralph Lauren
09.2024 - Current
Sales Partner
UNIQLO
03.2024 - 09.2024
Marketing Associate
Wooden Bar & Grill
01.2023 - 02.2024
Marketing Manager
Shoppy LLC
10.2018 - 05.2022
Store supervisor
H&M
01.2018 - 05.2018
Sales Assistant
H&M
01.2017 - 01.2018
Bachelor of Business Administration -
Citi University
Department of Video Editing and Production -
Korea College of Media Arts
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