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Customer Care Executive (Fastway Transmission Pvt Ltd)
Awarded Agent of the Month (Several times in the same Organization)
Promoted as Team Leader (In the same Organization)
Experience of 3 years

For better opportunities, and personal growth worked with Classic Pride Corporate Services Pvt Ltd as Travel Agency Manager.
Experience of 4 years as Travel agency manager.

Results-driven Service Center Supervisor with 15 years experience leading high-performance teams in fast-paced environments, skilled in process optimization, performance management, and enhancing customer retention. Proven ability to improve service delivery, reduce costs, and boost team productivity through targeted training and data-driven strategies, achieving a 35% increase in customer satisfaction scores.

Bachelor’s degree in International Business with experience in administrative and operational management. Proven ability to optimize processes, support management, and deliver effective, results-driven solutions. Proactive and organized professional with strong planning, problem-solving, and decision-making skills. Analytical and creative mindset focused on continuous improvement, customer satisfaction, and achieving organizational goals, with a positive attitude toward ongoing learning and development.

Currently awaiting graduate visa with 3 years validity. Looking for roles in engineering. Desiring to further advance acquired skills gained during degree studies, previous and current work experience. Excellent communication, organizational and time management abilities.

Munkhzul Ganbat

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Travel Agency Branch Manager

Senior Travel Agent

Travel Advisor

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BBA - Transportation Management

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Travel Agency Branch Manager

Senior Travel Agent

Travel Advisor

BBA - Transportation Management

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