Munnir Silva
Brisbane,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated Barista and FOH focused on maximizing customer satisfaction with delicious foods. Effective at training, disciplining and motivating staff to achieve new heights of skill and performance. Proven history in team leadership, group time management and multitasking.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front of House Supervisor
Les Bubbles
Brisbane, QLD
08.2023 - Current
- Supervised a team of 8 front-of-house staff to ensure quality customer service.
- Resolved customer complaints in a professional manner.
- Handled payment transactions efficiently and accurately.
- Took orders from patrons accurately and efficiently.
Barista
Browns Cafe
Brisbane, QLD
01.2024 - 02.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
Barista
Browns English Language School
Brisbane, QLD02-2024
Skills
- Restaurant Operations
- Staff Supervision
- Menu Knowledge
- Upselling Strategies
- Food Preparation
- Beverage Preparation
- Food Running
- Barmen
Certification
- RSA
- SITXFSA005
- SITHFAB025
- Blue Card
Timeline
Barista
Browns Cafe
01.2024 - 02.2024
Front of House Supervisor
Les Bubbles
08.2023 - Current
Barista
Browns English Language School
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