Muntana Suwankhao
Sydney,NSW
Summary
Dedicated Nursing Assistant with extensive experience at Arcadia Pittwater Private Hospital, skilled in patient care and vital signs monitoring. Proven ability to enhance patient satisfaction through effective communication and teamwork. Committed to maintaining HIPAA compliance and ensuring equipment functionality, while providing compassionate support to patients and their families.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Arcadia Pittwater Private Hospital
Warriewood, NSW
02.2024 - Current
- Supplied, collected and emptied patient bedpans on frequent basis.
- Reported environmental risks or equipment malfunctions to supervisor.
- Turned and repositioned bedridden patients to prevent bedsores.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Provided emotional support to family members during difficult times.
- Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
- Answered patient call signals and signal lights to determine patients' needs.
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
- Implemented fall prevention techniques as specified in plan of care.
- Ensured that all equipment was functioning properly prior to use.
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Collected specimens from patients for laboratory testing purposes.
- Worked with cross-functional teams to achieve goals.
- Operated a variety of machinery and tools safely and efficiently.
Nursing Assistant
Redstone Recruitment
Sydney, NSW
10.2023 - 11.2023
- Supplied, collected and emptied patient bedpans on frequent basis.
- Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
- Answered patient call signals and signal lights to determine patients' needs.
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
- Ensured that all equipment was functioning properly prior to use.
- Planned and served meals and snacks to patients according to prescribed diets.
Medical Receptionist
South Steyne Medical Centre
Sydney, NSW
03.2023 - 07.2023
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Protected patients by observing strict HIPAA guidelines.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Straightened up waiting room to maintain neat and organized space.
- Processed referrals for specialist care when requested by physicians or patients.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Greeted and checked in patients, updating patient information in computer system.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Education
Certificate - Traffic Control Work Training
Upskill Institute
Arncliffe, NSW12-2022
Certificate - WHS General Construction Induction Training
Upskill Institute
Arncliffe, NSW12-2022
Graduate Certificate - Nursing
TAFE NSW
St Leonards, NSW11-2022
High School Diploma -
Cromer Campus High
Cromer, NSW12-2020
Skills
- Patient care
- Vital signs monitoring
- HIPAA compliance
- Medical documentation
- Equipment maintenance
- Customer service
- Time management
- Team collaboration
- Conflict resolution
- Effective communication
- Appointment scheduling
- Problem identification
- Infection control procedures
- Teamwork
- First aid certification
- Organizational skills
Certification
- First- Aid
- WWCC
Languages
Thai
Full Professional
English
Native/ Bilingual
References
References available upon request.
Timeline
Nursing Assistant
Arcadia Pittwater Private Hospital
02.2024 - Current
Nursing Assistant
Redstone Recruitment
10.2023 - 11.2023
Medical Receptionist
South Steyne Medical Centre
03.2023 - 07.2023
Certificate - Traffic Control Work Training
Upskill Institute
Certificate - WHS General Construction Induction Training
Upskill Institute
Graduate Certificate - Nursing
TAFE NSW
High School Diploma -
Cromer Campus High
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