Munti Fakhir
Plumpton,Nsw
Summary
Results-driven with forward-thinking approach cantered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Co-Owner / Forman
Flow
Sydney, Nsw
06.2018 - 06.2022
- Inspected work in progress to conform to specifications
- Leveraged blueprints and specifications to prepare materials, layout systems, and make sketches
- Conducted safety observations to eliminate construction and job site hazards
- Managed job site and crew to perform tasks and follow OSHA-compliant regulations
- Oversaw placement and storage of materials, tools, and supplies to support construction plan
- Estimated material or worker requirements to complete jobs
- Read specifications and blueprints to determine construction requirements or to plan procedures
- Planned procedures by determining construction requirements based on blueprints and specifications
- Helped workers complete tasks with hands-on assistance at job locations
- Budgeted projects accurately by considering expected material needs and workers required for each task
- Maintained code compliance for all jobs with strict conformance to quality standards
- Coordinated work activities with other construction project activities
- Updated records with personnel and production data
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
Carpenter
Zees Carpentry
Sydney, NSW
- Built custom cabinetry and installed pre-built components in homes and businesses
- Prepared surfaces for finishing by repairing existing woodwork and drywall
- Kept strong inventory of commonly used tools and items to minimize project delays
- Minimized wasted materials and rework, carefully planning and carrying out detailed tasks
- Supported both new work and renovations with door, trim, and floor installation
- Restored proper function of cabinets, stairs, and other wood constructions
- Satisfied customers with expert finishing work for residential and commercial installations
- Determined repair and maintenance needs of existing structures with thorough inspections
- Worked with other subcontractors to coordinate work and meet scheduling demands
- Shaped or cut materials to specified measurements, using hand tools, machines, and power saws
- Resolved customers' issues with build quality or installation by carefully inspecting work and implementing corrections
- Retail customer Service
Woolworths & Athlete's Foot
Sydney, NSW
- Sold products to customers during routine service calls using strong cross-selling abilities
- Updated records with all interactions and customers transactions
- Met inbound customer needs while maintaining strict performance targets
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
- Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities.
Forex Trader
Self Employed Services
Plumpton, Nsw
09.2018 - Current
- Assessed hourly market conditions to look for hedge and arbitrage opportunities.
- Discussed trading strategies with portfolio managers to highlight current market sentiment, price points of resistance and support and liquidity characteristics of positions.
- Delivered expert analysis of market conditions by gathering key data, analyzing trends, creating reports and offering comprehensive evaluations.
Skills
- LANGUAGES
- Customer Transactions
- Customer Relations
- Cooperative Attitude
- Work Task Prioritization
- Issue and Complaint Resolution
- Understanding Customer Needs
- Upselling Products and Services
- Excellent Written and Verbal Communication
- Calm and Professional Under Pressure
- Responding to Difficult Customers
- Customer Data Confidentiality
- Strong Communication and Interpersonal Skills
Certification
Licensing & Certification
Full Drivers License
Real estate Certificate of Registration
First AID/CPR certified
RSA - Prevention and management of disease
PPE Certified
White Card
Full Australian Work Rights
Australian Citizen
Covid-19 Double dose immunization
Timeline
Forex Trader
Self Employed Services
09.2018 - Current
Co-Owner / Forman
Flow
06.2018 - 06.2022
Carpenter
Zees Carpentry
Woolworths & Athlete's Foot