Manav Munzal
Brisbane,QLD
Summary
Motivated and adaptable aviation professional currently pursuing a Commercial Pilot Licence, with a strong foundation in human factors, safety procedures, and operational awareness. Known for staying calm under pressure, managing responsibilities with focus and precision, and always maintaining a safety-first mindset. A team player who communicates effectively, supports colleagues to achieve shared goals, and is always willing to step up when needed. Brings a positive attitude and a customer-focused approach, ensuring every interaction is handled with professionalism and care.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
PUMA
Brisbane, QLD
01.2025 - 05.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided recommendations.
- Supported inventory management by restocking shelves and organizing merchandise displays.
Ramp Agent
Swissport
Brisbane, QLD
04.2024 - 05.2025
- Loaded and unloaded luggage from aircraft and ground transportation vehicles.
- Conducted safety checks on equipment and baggage handling systems.
- Communicated with flight crews to coordinate timely aircraft servicing.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
Chef
Noodle Box
MANGO HILL, QLD
08.2022 - 03.2024
- Prepared diverse noodle dishes following established recipes and menu standards.
- Managed inventory levels, ensuring freshness and availability of ingredients.
- Trained new kitchen staff on food safety and cooking techniques.
Assistant Store Manager
Rebel
Brisbane, QLD
05.2023 - 02.2024
- Assisted in daily operations to support store efficiency and customer satisfaction.
- Trained new staff on store policies, procedures, and customer service standards.
- Coordinated visual merchandising to enhance product presentation and store appeal.
- Monitored cash register operations and ensured accurate transaction processing.
Education
Commercial Pilots Licence - Aviation
Airwork Aviations
Caboolture, QLDSkills
- Aircraft operation
- Safety protocols
- Communication systems
- Customer service
- Team collaboration
- Inventory management
- Cash management
- Positive and professional
- Retail merchandising
- Refund handling
- Customer focus
- Strong numeracy
- POS system operation
- Customer satisfaction
Languages
English
Native/ Bilingual
Hindi
Full Professional
Punjabi
Native/ Bilingual
Italian
Limited
Timeline
Customer Service Cashier
PUMA
01.2025 - 05.2025
Ramp Agent
Swissport
04.2024 - 05.2025
Assistant Store Manager
Rebel
05.2023 - 02.2024
Chef
Noodle Box
08.2022 - 03.2024
Commercial Pilots Licence - Aviation
Airwork Aviations
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