MUQADDAS AFTAB
Sydney
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Office Administrator
Cboe Asia-Pacific
08.2023 - Current
- Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Expedited invoice processing for improved cash flow by accurately tracking expenses and submitting documentation promptly for payment approval.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
Social Media Marketing Intern
Gao Tek
05.2022 - 07.2022
- Assisted in designing and presenting social media campaign ideas aligned with the brand direction
- Contributed to mock-ups, email campaigns, and social media content
- Implemented online marketing activities including Social Media, SEO/SEM, demand generation, and lead generation
- Tracked the effectiveness of various campaigns and corrected them as required
- Managed communications spending and worked with vendors and agencies, to create marketing activities
- Assisted in leading the planning and implementation of PR related to the brand.
Receptionist
ITP The Income Tax Professionals
06.2018 - 05.2020
- Interacted with customers by phone, email, or in-person to provide information
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail
- Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs
- Analysed and reported social media and online marketing campaign results.
- Carried out day-day-day duties accurately and efficiently.
- Performed administrative duties and staff support tasks.
- Planned and prepared and participated in weekly meeting and events
- Coordinated travel and accommodations for events attendees
- Created detailed timelines and budget for events to meet all deadlines
- Handled incoming and outgoing packages deliveries, working with vendors to complete special request and track missing packages.
Personal Assistant
Greenspan Home Loans
05.2016 - 06.2018
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement
- Organised logistics and materials for each meeting, arranged spaces, and took detailed notes for later dissemination to key stakeholders
- Volunteered to help with special projects of varying degrees of complexity
- Answered incoming calls, processed requests, and relayed messages to appropriate personnel, Managed and completed paperwork and overall office administration operations
- Displayed absolute discretion in handling confidential information
- Oversaw personal and professional calendars and coordinated appointments for future events
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation
- Responded to emails and other correspondence to facilitate communication and enhance business processes
Education
Bachelor of Business - Marketing
Western Sydney University
Sydney, NSW10.2023
Skills
- Time Management
- Customer Relationship Management
- Planning Events
- Social Media Digital Marketing
- Trend Analysis
- Data Analytics
- Travel Planning
- Expenses Reporting
- Communications
Languages
English
Urdu
Timeline
Office Administrator
Cboe Asia-Pacific
08.2023 - Current
Social Media Marketing Intern
Gao Tek
05.2022 - 07.2022
Receptionist
ITP The Income Tax Professionals
06.2018 - 05.2020
Personal Assistant
Greenspan Home Loans
05.2016 - 06.2018
Bachelor of Business - Marketing
Western Sydney University