Murilo Zemaitis Santos

• Collaborated with team members to achieve company goals related to customer service, safety, and revenue generation.
• Reduced wait times for customers with swift vehicle preparation and delivery.
• Enhanced team productivity by streamlining work processes for vehicle inspections and maintenance tasks.
• Communicated effectively with clients about their specific needs or preferences in regards to vehicles they were renting.

• Create a positive customer experience by greeting and engaging with customers.

• Complete rental and return transactions efficiently and accurately.

• Ensure overall customer satisfaction by resolving issues.

• Ensure all features of the vehicles are operational when returned by renting customers.

• Detail vehicles.

• Ferry vehicles as needed.

• Topped pizzas with the right ingredients based on orders utilizing recipe-directed amounts and distribution methods.

• Prepared raw materials for cooking by cutting vegetables and preparing dough.

• Serve customers in the bottle shop.

• Take phone orders as well as Uber orders.

• Work with a team in a busy environment.

• Stock up bottle shop.

• Maintain kitchen and store rooms clean.

• In charge of distribution of stock to all Masters stores around Brisbane, Gold Coast and Northern NSW.

• Organize delivery schedules and drivers.

• Communicate with suppliers(nurseries).

• In charge of all incoming stock for storing and delivering.

• Keep trucks and tools clean and organized.

• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.