Murray Guy

* Animal husbandry, cleaning, feeding, record keeping, care and management of a diabetic rat colony.

* Communicated with team members and hospital staff relating to the animals under my care.

* Assisted with training new team members.

* Ability to work weekends and public holidays on a roster. Willingness to perform overtime.

• Contributed to a welcoming atmosphere through courteous interactions with customers and fellow team members.
• Interacted with customers proactively, identifying needs and offering suitable product recommendations.
• Processed transactions accurately, balancing cash registers at the end of each shift.
• Trusted position as a key holder, whilst a junior.
• Replenished merchandise and organized shelves for optimal appearance.
• Maintained a tidy and organized store environment to comply with cleanliness and safety standards.
• Collaborated with team members to accomplish sales goals and improve the overall store performance.
• Demonstrated flexibility by adapting to various roles within the retail environment as needed. Worked at a number of their stores during periods when short staffed.
• Assisted in training new employees, contributing to the development and making new employees feel welcome.
• Provide prompt and polite support in-person and via the telephone.
• Boosted the companies reputation through courteous and professional customer service.
• Ability to work Saturdays, late night opening when required.

• Maintain strict confidentiality standards, ensuring the privacy of sensitive information for colleagues and external clients (zoos). Enhanced security of sensitive information by enforcing strict access controls for zoo staff.
• Assist colleagues with animal record, report training to ensure adherence to policies and best management practices when reporting for consistency. In addition to animal records database training.
• Ensure accurate information is entered into the animal records database (notes, weights, transactions, parentage) within a consistent standard and attention to detail.
• Manage archival and the retrieval of documents to ensure efficient access and use of records and provide to outside parties upon request.
• Coordinate and communicate with animal department supervisors to maintain regular reviews of reports, to ensure the timely compliance and annual submissions to DEW (Department of Environment and Water) and PIRSA (Department of Primary Industries and Regions South Australia).
• Annual submissions to DEW and PIRSA, ensuring numeric data is accurate and balance. Troubleshooting to investigate discrepancies prior to submission.
• Applying for permits for DEW and PIRSA, ensuring details are accurate.
• Provide excellent customer care by responding to inquiries and requests for information from staff, other zoo's and the public (via the zoo website) within a timely manner. Ensuring details are correct.
• Suggest enhancements to the product owner of the animal records database.
• Liaise with other zoo's in regards to acquiring or disposing of stock and the biosecurity requirements (bedding, food) for the target state.
• Ensure all paperwork is accurate and visible on the shipping crate for interstate freight.
• Follow the Values of the organisation.

• Established trust with voters through transparent actions while respecting individual privacy rights concerning personal information.
• Assisted disabled or elderly voters with navigating the polling station, ensuring accessibility and equal opportunity for all.
• Collaborated with other Polling Assistants to troubleshoot issues quickly, minimizing disruptions to the voting process.
• Contributed to successful election outcomes by adhering strictly to established rules and regulations governing the voting process.

• Maintained clean exhibits and off exhibit areas for animals and visitors through regular upkeep and sanitation procedures. Ensuring O.H & S practices were adhered to. Ensuring compliance with all regulations governing the ethical treatment of animals under zoo care standards.
• Showing to detail, relating to animal behaviours.
• Showing attention to detail, relating to the safety of animal enclosures and any maintenance issues/risks to be reported.
• Improved animal welfare by implementing enrichment programs and providing specialized diets for various species.
• Collaborated with veterinary staff to administer medications, and routine health checks for optimal animal care.
• Assisted in the safe capture, restraint, and transport of animals when necessary for medical procedures or relocation purposes. Positive reinforcement training techniques, promoting trust and cooperation.
• Educated the public about conservation efforts and the importance of preserving natural habitats during presentations and events.
• Promoted a positive work environment by effectively communicating with team members, management, whilst supporting my line manager, general curator in achieving departmental goals. Ran and participated in staff meetings, and working collaboratively to achieve department goals for the organisation.
• Provided exceptional customer service while addressing visitor concerns or answering questions related to zoo operations or specific animals on exhibit.
• Follow the Values of the organisation.
• Ability to work weekends and public holidays on a roster. Willingness to perform overtime.

• Animal husbandry, cleaning, feeding, record keeping, driver, handyman.
• Communicated with team members and hospital staff relating to the animals under my care.
• Ability to work weekends and public holidays on a roster. Willingness to perform overtime.

• Maintained clean exhibits and off exhibit areas for animals and visitors through regular upkeep and sanitation procedures. Ensuring O.H & S practices were adhered to.
• Developed strong bonds with individual animals through positive reinforcement training techniques, promoting trust and cooperation.
• Ensured compliance with all regulations governing the ethical treatment of animals under zoo care standards.
• Enhanced visitor experience by conducting informative guided tours, explaining animal behaviors and habitats.
• Ability to work weekends and public holidays on a roster. Willingness to perform overtime.