Murray Smith
Wishart,QLD
Summary
I am a highly experienced operations leader with a strong background in managing and developing community-focused services. In my current role as Operations Manager at 3rd Space Homeless Centre, I have led significant improvements in service delivery, staff management, and operational efficiency. I bring extensive expertise in crisis management, strategic planning, and team leadership, along with qualifications in work health and safety, trauma awareness, and leadership. My experience spans across both the nonprofit sector and law enforcement, including managing large teams and building strong partnerships. Passionate about social impact, I am committed to creating inclusive, sustainable solutions that empower individuals and support community wellbeing. I am well-equipped to drive the vision and operational goals of Common Ground Queensland as Chief Operating Officer, ensuring high-quality service delivery and organizational growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operations Manager
3rdSpace
Brisbane, QLD
08.2020 - Current
- Management of Building Facilities and Maintenance
- Staff Management, Fleet Management
- Business Development and Networking
- Staff Training, WHS and KPI’s
- Contract Management, Policy SOP
- Financial budgeting and management
Concierge/Security
3rdSpace
Brisbane, QLD
10.2019 - 08.2020
· Security of Staff and Visitors
· Reception/Administration
· Assisting Visitors by providing guidance, support and information
· First Aid WHS
Director/Trainer
Training & Contracting Ltd
Brisbane, QLD
04.2014 - 08.2020
· Business Operations
· Building Customer Base
· Contract Management
· Staff Management
· Leave, Rostering and Payroll
· Fleet Management
· Quoting/Tendering/Contracts
· Accounts payable/receivable
· Staff Training
· WHS
· KPI’s
Security Supervisor
BCEC
Brisbane, QLD
06.2016 - 09.2019
· Emergency Response and Crisis Management, Incident Investigation
· Managing CIT Drop Off/Pick up
· Cash Escorts
· VIP Escorts/Protection
· Event Control
· Control Room Operations CCTV
· Control of Building Management Security
· Fire Control Panel/Access Control
Director of Operations
Airpark Canterbury
Christchurch, Canterbury NZ
04.2012 - 03.2014
· Business Operations
· Building Customer Base
· Contract Management
· Staff Management
· Leave, Rostering and Payroll
· Fleet Management
· Accounts payable/receivable
· Staff Training
· KPI’s
Snr Sgt Tactical Coordinator
NZ Police
Manurewa, Auckland NZ
03.2006 - 03.2012
Snr Sgt Manurewa – Tactical Coordinator Manager
Sergent, Operations, Logistics and Staff Management Manurewa
A/Snr Sgt Dunedin – Shift Manager
Sergeant, Dunedin – Section Supervisor
Sergeant, STU, (Traffic) Dunedin
O/C Station, Kumeu/Huapai (Rural)
Sergeant, STU, (Traffic) Henderson
Sergeant, Internal Affairs (IPCA)
Responsibilities:
· Leave Management/Operations Portfolio
· Staff/Roster/Sickness Management/WHS (140 Staff)
· Area Staff Training Officer
· Rural Policing
· Completed Area Statistic Reports
· Tactical/Coordination
· Problem Solving
· Crime Prevention Initiatives/Building Partnerships
· Develop Crime Strategies
· Police Internal Complaint Investigations
· Project Management
· Delivery of Training/Programs
Education
Diploma - Leadership
Otago University
Otago - NZ10-2009
Oganisational Behaviour HR
Massey University
Auckland - NZ11-2008
Diploma Frontline Management
ABT Australia
Auckland - NZ11-2007
Trainer Qualification
NZ Transport Agency
Wellington - NZ03-2007
Diploma NZ Policing
NZ Police
Wellington - NZ02-1999
Skills
- Effective networking with internal and external partners/agencies
- Crisis management
- Leadership
- Critical thinking
- Effective Communication
Accomplishments
2009 Main actor in a national training video ( Domestic Violence)
2007 Led a Campaign to reduce speed limit on a popular beach road which reduced incidents and serious injuries.
1999 LTSA Advertisement
Lead role in a nationwide Drink/Drive advertisement.
Certification
2024 HBA Learning Centre
Certificate IV in Work Health and Safety
2024 Blue Knot
Trauma Awareness in Practice Certificate
2023 MHFA
First Nations Mental Health First Aid Certificate
2020 Mental Health First Aid Australia
Mental Health First Aid Certificate
2022 Blue Knot Foundation
Trauma Informed Organisational Change Certificate
2014 Security Institute Australia
Cert II Security Operations License
Firearms Safety Course C, E, H
First Aid Course
Cash in Transit Qualification
HOBBIES
· Rugby
· Gym
· Personal Fitness
· Motor Vehicles
REQUIREMENTS
· Blue Card
· Full QLD Driver License
· 1stAid Certificate HLTAID 009, 010, 011
· Security License QLD
Timeline
Operations Manager
3rdSpace
08.2020 - Current
Concierge/Security
3rdSpace
10.2019 - 08.2020
Security Supervisor
BCEC
06.2016 - 09.2019
Director/Trainer
Training & Contracting Ltd
04.2014 - 08.2020
Director of Operations
Airpark Canterbury
04.2012 - 03.2014
Snr Sgt Tactical Coordinator
NZ Police
03.2006 - 03.2012
Diploma - Leadership
Otago University
Oganisational Behaviour HR
Massey University
Diploma Frontline Management
ABT Australia
Trainer Qualification
NZ Transport Agency
Diploma NZ Policing
NZ Police
Similar Profiles
SATYA NANDLALSATYA NANDLAL
Visiting Research Fellow/ Private Consultant (Innovative Aquaculture) at Queensland University of Technology (QUT)Visiting Research Fellow/ Private Consultant (Innovative Aquaculture) at Queensland University of Technology (QUT)
RIYA PATELRIYA PATEL
Assistant in Nursing at Blue Care Carina Aged Care FacilityAssistant in Nursing at Blue Care Carina Aged Care Facility
Venkat SamiVenkat Sami
Agile Scrum Master at Heartland Bank AustraliaAgile Scrum Master at Heartland Bank Australia
Caroline SautouCaroline Sautou
Remedial Massage Therapist at Self-EmployedRemedial Massage Therapist at Self-Employed
Dominic James PeggDominic James Pegg
Operations manager at Corr Plant LtdOperations manager at Corr Plant Ltd