Summary
Work History
Education
Skills
Languages
Timeline
RESIDENCY STATUS
Career Goals
Generic

Nilawati

Helena Valley,Australia

Summary

Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.

Offering excellent interpersonal skills and passion for helping customers, ready to learn and develop in retail environment. Brings solid understanding of customer service principles and sales techniques, with ability to quickly grasp new concepts. Ready to use and develop communication and problem-solving skills in this role.

Work History

Sales Assistant

Tropen Book Store
  • 3 years
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Cashier

De Tao Restaurant
  • 2 years
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Teller

Jasa Arta


  • Indonesian Bank
  • 3 years full time
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.

Cashier

Caramelo


  • Waxing House - Wellness Therapy Centre
  • 5 years
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Answered product questions using knowledge of sales and store promotions.

Education

Senior High School -

SMKN 3 Jakarta

Skills

  • Fast Learner
  • Easy Going
  • Open Minded
  • Hard Worker
  • Honest
  • Goal oriented
  • Cash handling
  • Team collaboration
  • Team support and assistance
  • Sales expertise

Languages

English
Bilingual or Proficient (C2)
Indonesian
Bilingual or Proficient (C2)

Timeline

Sales Assistant

Tropen Book Store

Cashier

De Tao Restaurant

Teller

Jasa Arta

Cashier

Caramelo

Senior High School -

SMKN 3 Jakarta

RESIDENCY STATUS

Bridging Visa A (Partner Visa Subclass 820)


I have resided in Perth for the last 8 years.

Career Goals

I am passionate with everything I undertake, I believe that I will be a great asset to your company.

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Nilawati