Mursal Faizi
JORDAN SPRINGS
Summary
It is my desire to secure a meaningful employment within the pharmaceutical industry. I wish to develop my skills in order to progress further as pharmacy assistant. I will be undertaking the certificate III in community pharmacy and wish to gain additional knowledge and skills in this industry. Talented and focused student pursuing a job in pharmacy. Eager to gain hands-on experience in pharmacy with well-known organization. Focused on delivering best-in-class customer service when preparing medications and maintaining highest levels of quality control.
Overview
6
6
years of professional experience
Work History
PHARMACY ASSISTANT
Morris Care and Advice Pharmacy
04.2019 - 12.2019
- Greeting customers and accepting prescriptions to provide to the Pharmacist
- Advising customers on retail products and non-prescription medications
- Requesting extended advice from the Pharmacist when required
- Cash handling and preparing invoices or receipts
- Attendant / Retail customer Service
- Attending to Customer queries
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures
- Maintained pharmacy counter and related areas in clean, neat and organized fashion
EDUCATOR
The Best Family Day-care
01.2014 - 01.2016
- Provide range of activities to promote physical, social, emotional and intellectual development for all children
- Supervise the activities of children in care
- Perform first aide in emergencies
- Enforced rules to teach good manners and maintain safe environment
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions
- Secured indoor and outdoor premises to protect children
- Organized and planned age-appropriate reading, crafts and music lessons
- Balanced schedules to promote optimal rest, play and educational periods
DENTAL RECEPTIONIST
Winning Smiles Dental Surgery
01.2014 - 02.2014
- Maintained daily calendars, set appointments with clients and planned daily office events
- Processed payments and updated accounts to reflect balance changes
- Sorted incoming mail and directed to correct personnel each day
- Verified, updated and entered patient information into system
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment
- Arranged documents for insurance claims
- Gathered medical information, dental health history and vitals from patients
- Answered and managed incoming calls and emails
Education
No Degree - First Aid
CBD Collage
NSW08-2023
No Degree - Working With Children Heck
Service NSW
NSW01-2023
Diploma - Disability
Australian Institute of Business And Innovation
NSW01-2022
No Degree -
Morris Care Pharmacy
NSW05-2019
No Degree - Medical Receptionist
Westmead Hospital
NSW01-2018
Diploma - Early Childhood Care And Education
H& H Accredited Training Australia INC
NSW01-2015
No Degree - First Aid, CPR, Asthma And Anaphylaxis
Sydney Training Academy
NSW01-2015
Diploma - Business Administration
Evocca Collage
NSW01-2014
Certificate III - Laboratory Science
TAFE NSW
NSW01-2012
HSC -
Blacktown Girls High School
NSW01-2010
Skills
- Stocking shelves
- Answering customer questions
- Data entry
- Product restocking
- Possess genuine passion as a pharmacy assistant
Proficient use of Computers including, Microsoft Office, Internet Explore
Ability to relate well to cash handling over
Answering and Routing Calls the counter, packing and labelling items
Payment Processing
Good organizational skills
Critical Thinking Problem-Solving
Excellent communication skills in English, Farsi, Urdu and Hindi
Medication Storage and Labeling
Good customer service and clear communicating skills
Fast learner Can work individually or as part of a team
Able to cope with physical demands of the job
Languages
Hindi
Limited Working
Farsi
Native or Bilingual
Timeline
PHARMACY ASSISTANT
Morris Care and Advice Pharmacy
04.2019 - 12.2019
EDUCATOR
The Best Family Day-care
01.2014 - 01.2016
DENTAL RECEPTIONIST
Winning Smiles Dental Surgery
01.2014 - 02.2014
No Degree - First Aid
CBD Collage
No Degree - Working With Children Heck
Service NSW
Diploma - Disability
Australian Institute of Business And Innovation
No Degree -
Morris Care Pharmacy
No Degree - Medical Receptionist
Westmead Hospital
Diploma - Early Childhood Care And Education
H& H Accredited Training Australia INC
No Degree - First Aid, CPR, Asthma And Anaphylaxis
Sydney Training Academy
Diploma - Business Administration
Evocca Collage
Certificate III - Laboratory Science
TAFE NSW
HSC -
Blacktown Girls High School
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