Summary
Overview
Work History
Education
Skills
Languages
Leadership Experience
Timeline
Generic

Murtaza Alizada

Narre Warren,State

Summary

Motivated and dependable worker with over two years of combined experience in retail and trade support, including customer-facing roles, and hands-on site operations. Proven success in fast-paced environments like Kmart, where I delivered exceptional customer service, supported decanting and stock handling operations, and contributed to a team nominated three times for performance excellence. At ALI TILING SERVICES PTY LTD, I provided on-site assistance for installation projects, operated tools and machinery safely, and managed digital tasks, including website updates, quotes, and inventory coordination. Known for a strong work ethic, adaptability, and the ability to stay productive under pressure.

Overview

3
3
years of professional experience

Work History

Assistance & Website Support

ALI TILING SERVICES PTY LTD
Narre Warren, Victoria
12.2024 - 06.2025
  • Assisted with on-site tile installation projects, preparing surfaces, mixing adhesives, and managing tools and materials under supervision.
  • Interacted with clients on-site, ensuring clear communication and addressing concerns during project delivery.
  • Managed and updated the business website, uploading service photos, updating contact details, and improving the online presence.
  • Helped create and distribute quotes and invoices, using digital tools to maintain accuracy and record-keeping.
  • Contributed to inventory tracking and hardware supply runs to support job site efficiency.
  • Operated a variety of machinery and tools safely and efficiently.

Front Counter - Customer Greeter - Decant

Kmart
Cranbourne, Australia
08.2022 - 12.2024
  • Provided frontline customer service and product assistance at the register and front counter, ensuring fast and friendly checkout experiences using POS systems, PDA scanners, and pricing guns.
  • Operated effectively in decanting operations, using safety knives to unpack deliveries, organize stock in H-cages, and transport merchandise to floor shelves with minimal disruption.
  • Supported daily stock replenishment and floor organization, maintaining merchandise flow, and minimizing out-of-stock occurrences during high-traffic hours.
  • Played a key role in a team nominated three times for the 'Best Team Award' for early completion of shift load tasks, and outstanding shift efficiency.
  • Maintained high safety standards by following security protocols and ensuring clear, hazard-free zones in retail and decant areas.
  • Used push-to-talk radios and digital tools to communicate with team leads and supervisors, assisting in real-time issue resolution and floor coordination.
  • Resolved customer complaints and inquiries professionally, demonstrating strong interpersonal and conflict-resolution skills in a high-volume retail setting.
  • Trained new team members on safety, decanting procedures, equipment use, and store layout to accelerate onboarding, and maintain consistency across shifts.

Education

Year 12 -

Fountain Gate Secondary College
Victoria

Origion Institude

Skills

  • Merchandising expertise
  • Time management
  • Shift flexibility
  • Adaptability to change
  • Attention to detail
  • Hands-on approach
  • Inventory organization
  • Productivity in fast-paced environments
  • Team collaboration
  • Customer service excellence
  • Safety compliance
  • Stock replenishment

Languages

  • Dari, fluent
  • English, fluent

Leadership Experience

  • Soccer, Top Scorer & Team Captain at Casey Comets, 2 years, Cranbourne, Led the team to top performance, consistently ranking as the highest scorer in the league.
  • Kickboxing, Blue Singlet & Double Grading, 1 year, XFC Narre Warren, Earned blue singlet and double grading in recognition of discipline, skill, and perseverance.
  • Voluntary Work at Taha Association Centre, Sundays, Dandenong, Assisted with community activities and programs, fostering positive engagement and support.

Timeline

Assistance & Website Support

ALI TILING SERVICES PTY LTD
12.2024 - 06.2025

Front Counter - Customer Greeter - Decant

Kmart
08.2022 - 12.2024

Year 12 -

Fountain Gate Secondary College

Origion Institude

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Murtaza Alizada