Murtuzauddin Mohammed
Sydney,NSW
Summary
Focused customer service professional dedicated to meeting and exceeding customer expectations. Skilled in handling inbound and outbound calls, online requests with good problem-solving, multitasking and research abilities. Background in the field roles with high-volume customer demands. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.
Overview
2
2
years of professional experience
Work History
Customer Delivery Driver
Uber
Sydney, NSW
04.2023 - Current
- Delivered food orders to customers in a timely manner.
- Ensured that the correct order was delivered to the customer.
- Delivered fresh food to customers across local area.
- Identified potential problems or complaints from customers and took appropriate action as necessary..
Education
Bachelor of Science -
Australian Institute of Higher Education
Sydney, NSW10-2027
High School Diploma -
Aspen College
Parramatta, NSW06-2024
Skills
- Customer Communication
- Customer Engagement
- Team Collaboration
- Customer queries
- Customer Service
Affiliations
- Gym
- Cricket
- Swimming
Languages
English
Professional
Urdu
Native/ Bilingual
Timeline
Customer Delivery Driver
Uber
04.2023 - Current
Bachelor of Science -
Australian Institute of Higher Education
High School Diploma -
Aspen College
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